Visit our store at North Kingstown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
While many customers praised individual staff members for their helpfulness and professionalism, there were numerous complaints about long wait times, rude service, and inadequate support.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with technical issues and phone upgrades, although some customers reported a lack of training and helpfulness from certain employees.
Store Experience
The store environment received mixed feedback, with some customers appreciating the quick service and friendly atmosphere, while others experienced frustration with wait times and perceived disorganization.
Billing Issues
Multiple reviews mentioned problems with billing, including unexpected charges and difficulties in resolving account issues, leading to dissatisfaction with the overall service.
MH
Marijane Hackett
1 day ago
5.0
Fred A. and the manager were so kind, patient and helpful. They helped me save money and get better, less expensive service. Im so grateful.
SP
Scott. Pontarelli
Jan 2, 2026
1.0
They never answer the phone. Also if you make an appointment they do not honor that when you get there you still will sign in and have to wait for walk in people to be serviced first. Just do away with the appointment process.
KK
Kate
Dec 21, 2025
5.0
I visited the North Kingstown Verizon location to explore options for a new phone that would fit my very specific needs. I’ve been an iPhone user for over a decade, but it was no longer able to support what I needed in the way an Android could.
I worked with Cameron and Sawyer while looking at devices and asking many questions. Begrudgingly, I made the switch — and teaching an old dog new tricks proved to be, at best, very challenging.
Cameron and Sawyer went well above my expectations (which are pretty high). They were professional, had the patience of saints, and were friendly as they helped me properly set up my new Android.
Thank you to the entire team, especially Cameron and Sawyer. 🌟🌟🌟🌟🌟
JC
Jane Chin
Dec 11, 2025
2.0
I had to fix this upgrade myself with Verizon corporate. I cancelled my old phone and fixed the bill. SMH, don't rely on sales people.
FM
Fresh Maps
Nov 29, 2025
5.0
Such smooth, friendly service from Jay Green, during a very hectic weekend! After 17 years and a T-Mobile business account with 10 lines, it could’ve been a nightmare to transfer, and I could not be Happier with both the pricing. the equipment, the service - It was all above and beyond. I highly recommend if you are considering a new account you stop by the store! Five stars times five…
What are the operating hours of the Verizon store in North Kingstown?
The Verizon store in North Kingstown is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What products and brands does the Verizon North Kingstown store offer?
The store offers a variety of products including the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I place an order online and pick it up at the Verizon North Kingstown store?
Yes, you can place an order online and use the in-store pickup service at the North Kingstown Verizon store.
What types of services does the Verizon store in North Kingstown provide?
The Verizon store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for both personal and business use.
Does the Verizon North Kingstown store offer same-day delivery?
Yes, same-day delivery is available in select areas along with options such as free 2-day shipping and express lockers.
How can I schedule an appointment at the Verizon store in North Kingstown?
You can schedule an in-store appointment by visiting their website or using the My Verizon app linked in their online profiles.
Which nearby grocery stores can I visit before or after shopping at Verizon North Kingstown?
Nearby grocery stores include Stop & Shop and Tea Botanics, perfect for picking up essentials before or after your Verizon visit.
Are there any nearby coffee shops close to Verizon in North Kingstown?
Yes, there are several nearby coffee shops such as Starbucks, Dunkin' Donuts, and Dunkin', great spots to relax before or after your visit.
Can I visit any nearby banks when I visit the Verizon store in North Kingstown?
Yes, banks like Citizens Supermarket Branch, Citizens Bank 259, and BankNewport are located nearby for your banking needs.
Does the Verizon North Kingstown location accept mobile and debit card payments?
Yes, the store accepts payments via debit cards and mobile NFC payments, as well as checks. Cash payments are not required exclusively.