Verizon

3.8
255 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at North Kingstown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1310 Ten Rod Rd, North Kingstown, RI
02852, United States

Hours

Reviews

3.8
176 reviews
5 stars
100
4 stars
21
3 stars
13
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised individual staff members for their helpfulness and professionalism, there were numerous complaints about long wait times, rude service, and inadequate support.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with technical issues and phone upgrades, although some customers reported a lack of training and helpfulness from certain employees.

Store Experience

The store environment received mixed feedback, with some customers appreciating the quick service and friendly atmosphere, while others experienced frustration with wait times and perceived disorganization.

Billing Issues

Multiple reviews mentioned problems with billing, including unexpected charges and difficulties in resolving account issues, leading to dissatisfaction with the overall service.
  • MH
    Marijane Hackett
    1 day ago
    5.0
    Fred A. and the manager were so kind, patient and helpful. They helped me save money and get better, less expensive service. Im so grateful.
  • SP
    Scott. Pontarelli
    Jan 2, 2026
    1.0
    They never answer the phone. Also if you make an appointment they do not honor that when you get there you still will sign in and have to wait for walk in people to be serviced first. Just do away with the appointment process.
  • KK
    Kate
    Dec 21, 2025
    5.0
    I visited the North Kingstown Verizon location to explore options for a new phone that would fit my very specific needs. I’ve been an iPhone user for over a decade, but it was no longer able to support what I needed in the way an Android could. I worked with Cameron and Sawyer while looking at devices and asking many questions. Begrudgingly, I made the switch — and teaching an old dog new tricks proved to be, at best, very challenging. Cameron and Sawyer went well above my expectations (which are pretty high). They were professional, had the patience of saints, and were friendly as they helped me properly set up my new Android. Thank you to the entire team, especially Cameron and Sawyer. 🌟🌟🌟🌟🌟
  • JC
    Jane Chin
    Dec 11, 2025
    2.0
    I had to fix this upgrade myself with Verizon corporate. I cancelled my old phone and fixed the bill. SMH, don't rely on sales people.
  • FM
    Fresh Maps
    Nov 29, 2025
    5.0
    Such smooth, friendly service from Jay Green, during a very hectic weekend! After 17 years and a T-Mobile business account with 10 lines, it could’ve been a nightmare to transfer, and I could not be Happier with both the pricing. the equipment, the service - It was all above and beyond. I highly recommend if you are considering a new account you stop by the store! Five stars times five…

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in North Kingstown?

The Verizon store in North Kingstown is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

What products and brands does the Verizon North Kingstown store offer?

The store offers a variety of products including the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.