Customers consistently praised the staff for their kindness, compassion, and genuine love for animals, especially during difficult times.
Professionalism
The staff, including veterinarians and technicians, were noted for their professionalism, thoroughness, and ability to communicate effectively with pet owners.
Cleanliness
The facility was frequently described as clean and well-organized, contributing to a positive experience for both pets and their owners.
Pricing Concerns
Several reviews mentioned that while the quality of care is high, the prices for services can be steep, leading some customers to seek more affordable options.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding customer service issues, particularly related to appointment scheduling and communication.
WC
William Carrico
Nov 14, 2025
5.0
Emma is awesome! Great vet tech.
JJ
josey
Nov 12, 2025
1.0
I came here for a free first wellness check, and let me just say that whole coupon is just the biggest scam to get people in their doors so they can charge them so many fees. I doubt they would even let me leave if I didn’t buy anything. They at least told me the prices beforehand, but the vet seemed very judging of the fact that I couldn’t afford most treatment. I ended up just opting to get my cat a rabies shot, she’s a senior. She started to get annoyed when they were touching her and started growling, I honestly didn’t want to even get her the shot then and there because I knew she was too stressed out, but as I said I had to buy something. When they gave her the shot they just shoved a blanket over her whole head and body to shove the shot in her. She’s been so stressed out since and started growling when she doesn’t normally do that. I’m so upset because they should’ve gave her more time, she was clearly stressed out. They made her so angry and upset she was howling. The simple rabies shot was also 75$ which I found insanely high. Your best bet to do is just avoid this place and go somewhere else even if they have a free check up, they’re trying to get as much money as they can from you, and they didn’t even care my senior cat was so stressed out, giving her time was leaving the room for 5 minutes and coming back to shove a blanket over her to give her a shot. I just hope she calms down because she’s too old to be that stressed out. Also the wellness check consisted of literally just weighing her and touching her, they didn’t give me any other information except she has scabs on her head but we need money to take a skin sample, which I get that, but you think they would give me any more information than just that for the wellness check. I feel like I came here for absolutely nothing, except for my cat to get extremely stressed out. I would’ve rather went somewhere else for her rabies shot that didn’t charge $75 and would’ve tried to work with her more considering she’s 14 and gets stressed out easily instead of just shoving a towel over her and calling it a day even though she was clearly unhappy and is still acting weird because of it.
JC
J C
Nov 11, 2025
1.0
This place told a rescue that I basically neglected my cat, which was not true. They just wanted me to bring him in more often and spend a fortune on care, like $2500+ just for a teeth cleaning. VETS SHOULD NOT BE IN THE BUSINESS OF PROVIDING REPORT CARDS! I WILL BE getting another car and VCA Povar Animal Hospital will not be my vet!
DB
Derek Bouchard
Nov 9, 2025
5.0
My wife and I cannot say enough nice things about everyone here. Both Dr. Casey and Dr Pyun are so caring, genuine and compassionate. The technicians are clearly all animal lovers with their best interest at heart. We recently lost our long time cat Giselle, but everybody was so compassionate and patient with us. The years of treatment and check-ups before that were always great and everybody always remembered us and our Giselle, we always felt welcomed. I’m sure we’ll be back once we’re ready for another fur baby but for now, we’re just so grateful for everything they did for Giselle.
SI
Sarah Ireland
Sep 26, 2025
5.0
I have been taking my sheltie Autumn here since she was a puppy. Always amazing service and never a long wait. I am usually in and out of here within 45 minutes. My dog was spayed at 6 months old and had no complications. Average pricing. No waitlist when I inquired about becoming a patient in 2019. Highly recommended! My dog is scared coming here so don’t ask her. Her reaction to my review is below.
Frequently Asked Questions About VCA Povar Animal Hospital
What are the operating hours of VCA Povar Animal Hospital?
VCA Povar Animal Hospital is open Monday to Wednesday and Friday from 7:30 AM to 7:00 PM, Thursday from 8:00 AM to 4:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Where is VCA Povar Animal Hospital located?
It is located at 15 First Street, East Providence, RI 02914, United States.
What types of veterinary services does VCA Povar Animal Hospital offer?
Services include advanced care, allergy and itchy skin relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, pet wellness exams, physical exams, preventive care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Is VCA Povar Animal Hospital accredited?
Yes, it is associated with the American Animal Hospital Association (AAHA).
What health and safety measures are in place at VCA Povar Animal Hospital?
The hospital follows health and safety protocols based on healthcare best practices as well as state and local guidance and regulations.
How can I contact VCA Povar Animal Hospital?
You can call them at +1 401-434-0106 or +1 401-648-4562.
Does VCA Povar Animal Hospital offer any special promotions for new clients?
Yes, new clients can access a Free First Exam coupon via their website.
What nearby places can I visit around VCA Povar Animal Hospital?
Nearby you can visit John L. Lewis Waterfront Park for outdoor activities, Comedy Connection for entertainment, and Black Duck Tavern if you want to dine or relax at a pub after your visit.
Are there other veterinary hospitals near VCA Povar Animal Hospital?
Yes, VCA Animal Hospital is nearby and also provides veterinary services for pets.
What should I know about parking or transit options near VCA Povar Animal Hospital?
While specific parking details are not provided, the hospital's central location near landmarks such as John L. Lewis Waterfront Park and entertainment venues makes it accessible; checking local transit options or nearby parking facilities is recommended.