Best Buy

3.4
816 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3090 Boul. De La Gare, Vaudreuil-Dorion, QC
J7V0H1, Canada

Hours

Reviews

3.4
816 reviews
5 stars
267
4 stars
211
3 stars
112
2 stars
58
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers feeling ignored or treated rudely by staff.

Staff Knowledge

Customers reported a lack of product knowledge among employees, leading to confusion and frustration during their shopping experience.

In-Store Experience

Many customers expressed dissatisfaction with the in-store experience, citing long wait times and unhelpful staff.

Product Availability

Several reviews mentioned issues with stock availability and incorrect inventory information, leading to customer disappointment.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
  • BB
    Boaz
    3 days ago
    1.0
    Ask for a product the floor staff literally told me he doesn't know and suggested i ask someone else!
  • NA
    Nik Archambault
    Oct 23, 2025
    1.0
    Best Buy l'endroit pas de service ou tout est plus chère que ailleur non merci plus jamais
  • JG
    Justine Goulet
    Oct 14, 2025
    3.0
    Je suis passée chez Best Buy vers 11h30 et j’ai trouvé qu’il n’y avait pas beaucoup de service. Personne ne m’a accueillie en entrant, j’ai dû moi-même chercher un employé, ce qui n’a pas été facile. À la caisse, j’ai aussi attendu un moment sans que personne vienne m’aider. Je ne sais pas si c’était à cause de l’heure du dîner ou d’un manque de personnel, mais l’expérience n’a pas été très agréable.
  • JL
    Julia Lévesque
    Sep 28, 2025
    1.0
    Rude customer service I bought today a SD card as a gift and realized later on i bought the wrong one. I came back THE SAME DAY and they told me they don't do refund or exchange if it's open. The SAME employee Fiona that helped me at the cash to buy it 3 hours earlier told me they won't accept it cause it's the policy. The policy that she never told me once. She was incredibly rude and said that it was on the website. As if people after buying an item go see on the website the policy. It's ridiculous and I won't ever go back there we usually have great service with Jordan but Fiona was really rude and didn't do her job at all. The company should train her on their policies and customer service.
  • JA
    joseph Alexan
    Sep 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️⭐️ If I could give 6 stars, I would! I’ve been buying silicone screen protectors at Best Buy for over 6 years, and I work in very harsh conditions — they’ve never let me down. Whether it’s for my phone and/or my smartwatch, they always hold up perfectly. At the Vaudreuil location, Axel in the cellphone department is incredible — precise, dedicated, and clearly takes pride in his work. Every time, he applies the screen protector with absolute precision. I wouldn’t trust anyone else with my devices.

Frequently Asked Questions About Best Buy

What are the pickup and delivery options available at Best Buy in Vaudreuil-Dorion?

Best Buy in Vaudreuil-Dorion offers in-store pickup, curbside pickup, and delivery services.

What are the store hours for Best Buy in Vaudreuil-Dorion?

The store is generally open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 17:00 PM, with some variations during holidays.