Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
1,210 reviews
5 stars
441
4 stars
302
3 stars
158
2 stars
74
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the exceptional service from specific employees, many reported long wait times and unhelpful staff.
Product Knowledge
Several reviews highlighted the expertise and helpfulness of certain employees, particularly in guiding customers through product choices.
Store Experience
Customers expressed frustration over the store's organization and staff availability, with many noting a lack of assistance during their visits.
Returns and Policies
Customers were dissatisfied with the return process and policies, particularly regarding restocking fees and the inability to preview products before purchase.
Overall Satisfaction
While some customers had positive experiences and praised individual staff members, a significant number reported negative experiences, leading to a mixed overall satisfaction.
- CRconstance rousseau3 days ago5.0Je cherchais un amplificateur stéréo pas nécessairement cher mais selon mon utilisation et j'ai été très bien servie par Benjamin .Merci pour l'assistance tout est excellent!
- OAOmar AndreNov 11, 20255.0Buenas tardes, quisiera resaltar el excelente servicio de Emilie y Andrés que el día de hoy nos atendieron, nos ayudaron a comprar un televisor Samsung y no solo eso, Andrés nos ayudó a pedir un taxi ya que no contábamos con los medios para hacerlo nosotros mismos. Quisiera resaltar su iniciativa para resolver dicho problema, Andrés tiene un don excelente para la atención al cliente, los felicito.
- EMEm MNov 10, 20251.0Aucun service ! J'arrive l'employé à l'entrée est sur son cell. Après aucun employé sur le plancher pour du service, ils sont tous derrières dans le backstore. Et le même employé à l'accueil est aussi caisse lorsqu'il faut payer et te parle comme si t'étais son amis avec aucun respect et politesse. Je recommande pas du tout.
- MMMaggieNov 8, 20255.0J’ai appelé pour avoir des renseignements pour un article et c’est George qui m’a répondu. Je n’ai jamais été aussi bien servie que par lui! Merci George, vous avez fait ma journée!
- APAriane ParentNov 8, 20255.0Meilleur service à la clientèle que j’ai reçu! Georges l’employé qui m’a répondu est sans aucun doute l’employé le plus dévoué que j’ai jamais eu affaire! Il a effectué des recherches active pour m’aider à trouver ce que je recherchais! WoW quelle service. C’est très rare de nos jours d’être aussi bien pris en charge. Il mériterait une promotion. -Merci George pour cet excellent service!
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in St-Bruno de Montarville offer?
Best Buy offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy located in St-Bruno de Montarville?
It is located at 1235 Boul. Des Promenades inside Les Promenades St-Bruno shopping center, St-Bruno de Montarville, QC, J3V6H1, Canada.
What are the regular store hours for Best Buy at this location?
The store is generally open from 10:00 AM to 6:00 PM Monday through Wednesday, 10:00 AM to 9:00 PM Thursday and Friday, and 10:00 AM to 5:00 PM on weekends.
Does Best Buy offer any special online promotions or price guarantees?
Yes, Best Buy Canada offers a Low Price Guarantee and customers can find deals in their online flyer. Free shipping is available on orders over $35.
Can customers get their electronics repaired or receive technical support at this Best Buy?
Yes, in-house Geek Squad Agents provide technology repair, protection services, and membership perks for home or business.
What payment methods are accepted at Best Buy in St-Bruno de Montarville?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Is the Best Buy store accessible for customers with disabilities?
The store has wheelchair accessible entrances and parking, but there is no wheelchair accessible elevator.
What are the nearby places to Best Buy in Les Promenades St-Bruno that I can visit?
Nearby places include clothing stores like Claire France and Old Navy, restaurants such as Edward Smoked Meat and Boston Pizza, and financial services like TD Bank and TD Canada Trust.
How can the nearby retail stores like Claire France and Old Navy enhance my shopping trip to Best Buy?
You can combine your tech shopping at Best Buy with apparel shopping at Claire France and Old Navy conveniently within the same shopping center for a diverse retail experience.
Are there food options near Best Buy where I can grab a meal before or after shopping?
Yes, multiple dining options are nearby including Edward Smoked Meat, Boston Pizza, McDonald's, Quesada Burritos and Tacos, Valentine, and Presse Café.