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Best Buy

3.7
(1208 reviews)

Business Details

3450 Boul. De Portland, Sherbrooke, QC
J1L2A6, Canada
(866) 237-8289

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3450 Boul. De Portland, Sherbrooke, QC
J1L2A6, Canada

Hours

Reviews

3.7
1,208 reviews
5 stars
437
4 stars
365
3 stars
153
2 stars
69
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing long wait times, unhelpful staff, and a lack of responsiveness.

Product Availability

Customers frequently reported that desired products were out of stock, leading to frustration and prompting them to shop elsewhere.

Positive Staff Experiences

Some customers praised specific employees for their exceptional service, indicating that while the overall service may be lacking, there are standout staff members.

Delivery Issues

Several reviews mentioned problems with delivery, including delays and poor handling of products, contributing to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over pricing discrepancies and being charged for items or services they did not agree to.
  • SA
    Stéphane Auger
    Jan 30, 2026
    1.0
    Je n'avais encore jamais un entreprise aussi défaillante. N'achetez jamais en ligne c'est pourri et le service a la clientèle est 0 sur 10
  • SG
    Sonia Gauthier
    Dec 27, 2025
    5.0
    À Félix (produits Apple) Lors de notre visite au Best Buy de Sherbrooke le 26 décembre nous avons eu droit à une expérience d’achat hors du commun. Félix nous a servi avec une motivation très inspirante malgré un magasin bien rempli pour le boxing Day. Nous avons eu droit à un service 6 étoiles sur 5 et il connaissait ses produits sur le bout des doigts. Quel service hors du commun et quelle expérience exceptionnelle! Nous reviendrons chez Best buy grâce à toi.
  • JJ
    jessica J
    Nov 27, 2025
    1.0
    Vélo électrique acheter chez Best Buy Sherbrooke, le vélo ne fonctionne plus après 2 mois, bon ça peut arriver mais lorsque l'on appelle le service a la clientèle, aucun service, aucune aide aucun remboursement évidemment ont nous dit de faire affaire avec le fabricant. Le fabricant est introuvable ont refuse de chercher ou nous donner un nom de fabricants, un numéro de téléphone rien. Expérience d'achat absolument horrible!
  • LD
    Laurie Dube
    Nov 11, 2025
    5.0
    Vous cherchez un centre électronique avec un suivi personnalisé après l’achat? Je viens d’avoir une si belle expérience avec le responsable Bastien. Une approche humaine et digne de mention! Merci!
  • JC
    jacques chouinard
    Oct 31, 2025
    1.0
    En date du 31 Oct 25, j ai pas reçu le rembousement d un achat par carte de crédit sur internet et annulé le 12 Aout 25.

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy Sherbrooke offer?

Best Buy Sherbrooke offers in-store pickup, curbside pickup, and delivery services.

Where is Best Buy Sherbrooke located?

Best Buy Sherbrooke is located at 3450 Boul. De Portland, Carrefour de L'Estrie, Sherbrooke, QC, J1L2A6, Canada.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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