Best Buy

3.7
1204 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3450 Boul. De Portland, Sherbrooke, QC
J1L2A6, Canada

Hours

Reviews

3.7
1,204 reviews
5 stars
435
4 stars
365
3 stars
153
2 stars
69
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff and long wait times.

Product Availability

Customers frequently reported that desired products were out of stock, leading to disappointment and prompting them to shop elsewhere.

Delivery Issues

Several reviews mentioned significant problems with delivery, including delays and poor handling of items.

Mixed Experiences

While some customers praised individual employees for their helpfulness, many others reported negative experiences, indicating inconsistency in service quality.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing high costs and issues with price accuracy.
  • LD
    Laurie Dube
    Nov 11, 2025
    5.0
    Vous cherchez un centre électronique avec un suivi personnalisé après l’achat? Je viens d’avoir une si belle expérience avec le responsable Bastien. Une approche humaine et digne de mention! Merci!
  • JC
    jacques chouinard
    Oct 31, 2025
    1.0
    En date du 31 Oct 25, j ai pas reçu le rembousement d un achat par carte de crédit sur internet et annulé le 12 Aout 25.
  • MD
    Mélodie Dutil
    Oct 30, 2025
    5.0
    Vraiment un excellent service de Bastien à la GeekSquad !
  • JB
    Jeanguy Bondu
    Oct 23, 2025
    1.0
    Service clientèle proche du néant,bref faut juste acheter aimleurs
  • SN
    Shima Naillah Naillah
    Oct 20, 2025
    1.0
    Bonne service sauf la service clientèle téléphonique la personne qui m a répondu quand j ai appeler pour un suivie de ma livraison est très orgueilleux est n est pas du tout près a coopérer je lui demande de m’indiquer où trouvez les numéro qu’ils demande est il devient sourd muet

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy Sherbrooke offer?

Best Buy Sherbrooke offers in-store pickup, curbside pickup, and delivery services.

Where is Best Buy Sherbrooke located?

Best Buy Sherbrooke is located at 3450 Boul. De Portland, Carrefour de L'Estrie, Sherbrooke, QC, J1L2A6, Canada.