Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
1,206 reviews
5 stars
436
4 stars
365
3 stars
153
2 stars
69
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers expressing frustration over long wait times and unhelpful staff.
Product Availability
Customers frequently reported that desired products were out of stock, leading to dissatisfaction and prompting them to order from competitors like Amazon.
Positive Staff Experiences
Some customers praised individual employees for their exceptional service, noting their knowledge and willingness to assist.
Delivery Issues
Several reviews mentioned problems with delivery, including delays and poor handling of products, contributing to negative experiences.
Mixed Overall Experience
While some customers had positive interactions, the overall sentiment reflected significant dissatisfaction with service quality and product availability.
- SGSonia GauthierDec 27, 20255.0À Félix (produits Apple) Lors de notre visite au Best Buy de Sherbrooke le 26 décembre nous avons eu droit à une expérience d’achat hors du commun. Félix nous a servi avec une motivation très inspirante malgré un magasin bien rempli pour le boxing Day. Nous avons eu droit à un service 6 étoiles sur 5 et il connaissait ses produits sur le bout des doigts. Quel service hors du commun et quelle expérience exceptionnelle! Nous reviendrons chez Best buy grâce à toi.
- JJjessica JNov 27, 20251.0Vélo électrique acheter chez Best Buy Sherbrooke, le vélo ne fonctionne plus après 2 mois, bon ça peut arriver mais lorsque l'on appelle le service a la clientèle, aucun service, aucune aide aucun remboursement évidemment ont nous dit de faire affaire avec le fabricant. Le fabricant est introuvable ont refuse de chercher ou nous donner un nom de fabricants, un numéro de téléphone rien. Expérience d'achat absolument horrible!
- LDLaurie DubeNov 11, 20255.0Vous cherchez un centre électronique avec un suivi personnalisé après l’achat? Je viens d’avoir une si belle expérience avec le responsable Bastien. Une approche humaine et digne de mention! Merci!
- JCjacques chouinardOct 31, 20251.0En date du 31 Oct 25, j ai pas reçu le rembousement d un achat par carte de crédit sur internet et annulé le 12 Aout 25.
- MDMélodie DutilOct 30, 20255.0Vraiment un excellent service de Bastien à la GeekSquad !
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy Sherbrooke offer?
Best Buy Sherbrooke offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy Sherbrooke located?
Best Buy Sherbrooke is located at 3450 Boul. De Portland, Carrefour de L'Estrie, Sherbrooke, QC, J1L2A6, Canada.
What are the opening hours of Best Buy Sherbrooke?
Best Buy Sherbrooke is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 20:00, and Saturday and Sunday from 10:00 to 17:00.
Does Best Buy Sherbrooke provide technology repair services?
Yes, in-house Geek Squad Agents are available for technology repairs, device protection, and memberships for home or business tech support.
What payment options are accepted at Best Buy Sherbrooke?
Best Buy Sherbrooke accepts American Express, Android Pay, Apple Pay, cash, financing options, MasterCard, and Visa.
Is Best Buy Sherbrooke wheelchair accessible?
Yes, Best Buy Sherbrooke has wheelchair accessible parking and entrance, but does not have a wheelchair accessible elevator.
Can customers recycle electronics at Best Buy Sherbrooke?
Yes, Best Buy Sherbrooke offers electronic recycling services.
What nearby places can customers visit before or after shopping at Best Buy Sherbrooke?
Customers can visit nearby locations such as Minute Key for locksmith services, Réno-Dépôt for home improvement needs, Bouclair for home decor, and SAQ-Carrefour de L'Estrie for liquor and drinks.
Are there convenient options for key and locksmith services near Best Buy Sherbrooke?
Yes, Minute Key and minuteKEY, both key and locksmith service providers, are located near Best Buy Sherbrooke for your convenience.
What food options are available near Best Buy Sherbrooke?
Near Best Buy Sherbrooke, customers can find Subway sandwich shops for quick and casual dining.