Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
1,024 reviews
5 stars
412
4 stars
261
3 stars
166
2 stars
53
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees provided excellent assistance while others were reported as unhelpful or rude.
Product Availability
Frequent complaints about product availability and discrepancies between online listings and in-store stock.
Return Policy Issues
Customers expressed frustration with the return policy, citing difficulties in returning items and receiving refunds.
Delivery and Installation Problems
Numerous reviews highlighted issues with delivery and installation services, including delays and poor execution.
Positive Employee Interactions
Several customers praised specific employees for their helpfulness and professionalism, indicating that staff can make a positive impact.
- OLolivier lamothe5 days ago5.0Super service au caisse de la part de Laurent!
- KBkarina brosseauNov 17, 20251.0Affiche les mauvais prix. Ils refusent d’égaliser selon le prix affiché. Quand nous leur avons dit que nous refusons de payer le prix dit, qui à une différence de minimum 100$, les employés quittent sans dire un mot et nous laisse en plan comme ça. Un autre employé vient nous voir pour nous expliquer que quelqu’un à changer les étiquettes de place et que ce n’est pas leur problème à eux. En aucun temps nous avons senti du respect et de l’écoute de la par des employés.
- SLSophie LandryNov 14, 20255.0Très bon service avec Adam et son collègue qui commence dans le département. Ils ont écouter mes besoins et m’ont trouvé ce que je voulais avec le meilleur prix ! Je recommande ! Merci les gars !
- RGRobert GalargaNov 14, 20255.0Les personnes dans l'atelier informatique sont gentilles et essayent de vous aider
- JDJulie DurandNov 3, 20254.0Charles a été une aide exceptionnelle pour m'aider à trouver un clavier et une souris de gaming parfaits pour mon garçon. Cela fait déjà quelques mois et on ne changerait rien à notre choix. Je dois quand même enlever une étoile parce que la souris que nous avions prévu acheter était supposée être en stock (3 restantes) et au magasin ils n'en ont trouvé aucune et ont seulement pu confirmer qu'ils n'en avaient vendu qu'une seule ce jour-là. Toutefois, Charles a pris le temps de commander la souris pour nous et la faire livrer à la maison. Il a même été en mesure de nous offrir un petit rabais comme compensation pour nous être déplacés inutilement. Le tout a été livré rapidement. Merci Charles :)
Frequently Asked Questions About Best Buy
What types of products does Best Buy Saint-Jerome specialize in?
Best Buy Saint-Jerome specializes in electronics including computers, mobile devices, TVs, home theatre, video games, and accessories.
Can I reserve products online and pick them up at Best Buy Saint-Jerome?
Yes, customers can reserve products online and pick them up in-store at Best Buy Saint-Jerome.
What are the store hours for Best Buy Saint-Jerome?
Best Buy Saint-Jerome is open from 10:00 AM to 8:00 PM Monday to Friday, 9:00 AM to 5:00 PM on Saturdays, and 10:00 AM to 17:00 PM on Sundays, with some variations on holidays.
Does Best Buy Saint-Jerome offer delivery or curbside pickup services?
Yes, Best Buy Saint-Jerome offers in-store pickup, curbside pickup, and delivery services.
What payment methods are accepted at Best Buy Saint-Jerome?
Best Buy Saint-Jerome accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
Is Best Buy Saint-Jerome accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking, though it does not have a wheelchair accessible elevator.
Does Best Buy Saint-Jerome offer repair services for electronic devices?
Yes, the in-house Geek Squad Agents provide repair services and tech support for customers at Best Buy Saint-Jerome.
Where is Best Buy Saint-Jerome located?
Best Buy Saint-Jerome is located at 1040 Boul. Du Grand-Heron, Saint-Jerome, QC, J7Y5K8, inside the Saint-Jerome Mega Centre.
What nearby stores can I visit after shopping at Best Buy Saint-Jerome?
Nearby stores include Dollarama for discount and arts & crafts items, Bouclair for furniture and linens, and GameStop for video games and entertainment.
Are there dining options near Best Buy Saint-Jerome?
Yes, Boston Pizza and McDonald's Canada are nearby restaurants where you can grab a meal before or after visiting Best Buy.
How can nearby financial services like Banque Scotia and Western Union help me when visiting Best Buy Saint-Jerome?
Nearby Banque Scotia and Western Union provide banking, money transfer, and currency exchange services, which can be convenient if you need financial services during your visit to Best Buy.