Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
1,032 reviews
5 stars
418
4 stars
260
3 stars
167
2 stars
55
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some customers praised helpful staff while others faced unresponsive or rude service.
Product Knowledge
Inconsistent product knowledge among staff, leading to incorrect advice and customer dissatisfaction.
Return Policy
Customers expressed frustration with the return policy, citing difficulties in returning items and receiving refunds.
Store Cleanliness
The store was generally noted as clean and well-maintained.
Delivery Issues
Multiple complaints about delivery problems, including missed appointments and lack of communication.
- AEAndree-anne ElliottJan 5, 20262.0Le téléphone est juste inutile… ils te font attendre 20 minutes pour pas te répondre…
- RMRobin MaisonneuveDec 31, 20255.0Trop coul se best buy
- JLJoanie LyretteDec 28, 20252.0Très déçu. J’ai acheté une caméra DJi en magasin. J’ai demandé conseil pour la carte mémoire car je savais qu’il fallait une carte mémoire spécifique mais je ne savais pas laquelle. Le vendeurs m’a assuré que celle que j’ai finalement acheté ferait l’affaire. Il m’a mentionner que ce n’étais pas échangeable ni remboursable… je lui ai fait confiance, c’est lui l’employé ! La carte m’a coûter 60$ et a ma grande déception, je ne peut même pas l’utiliser dans ma caméra car elle ne prends pas en charge les vidéo en HD. 60$ dans les poubelles…
- MAMariya AntoshchenkoDec 20, 20255.0Très belle expérience chez Best Buy grâce à Adam (département téléphone). 🥰 Service courtois, professionnel et efficace. Il savait exactement ce qu’il faisait et m’a très bien conseillée pour mon forfait. Je recommande fortement!
- MRManon RoyDec 5, 20255.0Super service très amicales et professionnels je recommande +++
Frequently Asked Questions About Best Buy
What types of products does Best Buy Saint-Jerome specialize in?
Best Buy Saint-Jerome specializes in electronics including computers, mobile devices, TVs, home theatre, video games, and accessories.
Can I reserve products online and pick them up at Best Buy Saint-Jerome?
Yes, customers can reserve products online and pick them up in-store at Best Buy Saint-Jerome.
What are the store hours for Best Buy Saint-Jerome?
Best Buy Saint-Jerome is open from 10:00 AM to 8:00 PM Monday to Friday, 9:00 AM to 5:00 PM on Saturdays, and 10:00 AM to 17:00 PM on Sundays, with some variations on holidays.
Does Best Buy Saint-Jerome offer delivery or curbside pickup services?
Yes, Best Buy Saint-Jerome offers in-store pickup, curbside pickup, and delivery services.
What payment methods are accepted at Best Buy Saint-Jerome?
Best Buy Saint-Jerome accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
Is Best Buy Saint-Jerome accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking, though it does not have a wheelchair accessible elevator.
Does Best Buy Saint-Jerome offer repair services for electronic devices?
Yes, the in-house Geek Squad Agents provide repair services and tech support for customers at Best Buy Saint-Jerome.
Where is Best Buy Saint-Jerome located?
Best Buy Saint-Jerome is located at 1040 Boul. Du Grand-Heron, Saint-Jerome, QC, J7Y5K8, inside the Saint-Jerome Mega Centre.
What nearby stores can I visit after shopping at Best Buy Saint-Jerome?
Nearby stores include Dollarama for discount and arts & crafts items, Bouclair for furniture and linens, and GameStop for video games and entertainment.
Are there dining options near Best Buy Saint-Jerome?
Yes, Boston Pizza and McDonald's Canada are nearby restaurants where you can grab a meal before or after visiting Best Buy.
How can nearby financial services like Banque Scotia and Western Union help me when visiting Best Buy Saint-Jerome?
Nearby Banque Scotia and Western Union provide banking, money transfer, and currency exchange services, which can be convenient if you need financial services during your visit to Best Buy.