Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Best Buy
600 Rue Pierre-Caisse, Unit 4000, Saint-Jean-sur-Richelieu, QC
J3A1M1, Canada
Hours
Reviews
3.6
737 reviews
5 stars
249
4 stars
221
3 stars
106
2 stars
36
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing unhelpful staff, long wait times, and rude interactions.
Product Issues
Several reviews mentioned receiving defective products or incomplete orders, leading to frustration with the return and exchange process.
Helpful Staff
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Store Experience
Customers expressed dissatisfaction with the overall store experience, including lack of stock, disorganization, and inadequate assistance.
- SSStéphane Sicotte1 day ago1.0On m'a dit de prendre la garantie a 20.00$ par mois que je pouvais cancelle n'importe quand sans frais pour sauver $80.00 sur un ordinateur, quand j'ai voulu cancelle après 4 mois, ils m'ont dit au téléphone que la garantie je devait la payer 1 an et ensuite je pourrais cancelle. Ne vous fiez pas au vendeur chez best buy.
- PGPatrick GagnonDec 27, 20255.0Lyes a grandement facilité mon achat. Service rapide et efficace.
- FHFrancois HerouxDec 27, 20255.0Je suis allé au Best Buy du Carrefour Richelieu de St-Jean sur Richelieu à la recherche d'un bon deal du Boxing Day pour une nouvelle télé. Nous avons été conseillé par Éric qui nous a parfaitement expliqué les différences entre les nombreux modèles et différentes marques. J'ai acheté chez Best Buy ma nouvelle télé 4K Oled, nous l'avons installée et branchée sur internet et c'est absolument parfait. Merci 1000 fois Éric 👏🏼 🙂 👋🏼
- DPDaniel PoulinDec 12, 20251.0N'achetez surtout pas en ligne... Mon colis a été expédié par Purolator, qui ne s'est plus ou il est rendu et le service à la clientèle de Best Buy me répond de m'arranger avec Purolator que eux ils n'ont plus rien à voir la-dedans. J'ai mis une étoile parce qu'on ne peut pas mettre moins
- CCCarolineNov 30, 20251.0Best Buy Canada sold me an incomplete TV. I am very sick and took 35 days to open the box. There was no remote. When I contacted the customer service, the representative told me "the 30 days window for a return is over. There is nothing I can do for you. You just have to buy another TV". I get that I took too much time to open the box and that the 30 days window for return is over. I take my responsabilities. But there wouldn't have any problem if Best Buy have sold me a complete item. I'll never buy at Best Buy ever again.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in Saint-Jean-sur-Richelieu offer?
Best Buy offers in-store pickup, curbside pickup, and delivery services for their products.
What are the store hours for Best Buy in Saint-Jean-sur-Richelieu?
The store is open Monday to Wednesday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM, with some variations on holidays.
Where is Best Buy located in Saint-Jean-sur-Richelieu?
Best Buy is located at 600 Rue Pierre-Caisse, Unit 4000, Carrefour Richelieu, Saint-Jean-sur-Richelieu, QC, J3A1M1, Canada.
What types of products and services can customers find at Best Buy in Saint-Jean-sur-Richelieu?
The store specializes in electronics including computers, mobile devices, TVs, home theatre systems, video games, and offers Geek Squad services for technology repair and protection.
What payment options are accepted at Best Buy in Saint-Jean-sur-Richelieu?
Payment options include American Express, Android Pay, Apple Pay, cash, financing, MasterCard, and Visa.
Is Best Buy in Saint-Jean-sur-Richelieu wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, though it does not have a wheelchair accessible elevator.
Does Best Buy in Saint-Jean-sur-Richelieu offer in-store shopping and repair services?
Yes, customers can shop in-store and the store offers repair services through Geek Squad agents.
Can customers visit an ice cream shop nearby Best Buy?
Yes, La Cremiere, an ice cream shop and delicatessen, is located nearby for customers to enjoy before or after visiting Best Buy.
Are there other mobile phone stores near Best Buy in Saint-Jean-sur-Richelieu?
Yes, mobile phone stores such as Rogers, Virgin Plus, and Fido are located near Best Buy, providing additional options for telecommunications services and devices.
What nearby stores offer clothing and fashion accessories close to Best Buy?
Nearby stores include Garage, Boutique Belle Mia, Boutique Le Pentagone for women's clothing, as well as Tête en folie offering wigs and fashion accessories, and Call It Spring for shoes and fashion items.