Best Buy

3.6
734 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
600 Rue Pierre-Caisse, Unit 4000, Saint-Jean-sur-Richelieu, QC
J3A1M1, Canada

Hours

Reviews

3.6
734 reviews
5 stars
248
4 stars
220
3 stars
106
2 stars
37
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unhelpful staff and rude interactions.

Product Knowledge

Several reviews indicated that staff lacked knowledge about products, leading to frustration for customers.

Positive Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism.

Return Policy Issues

Customers expressed dissatisfaction with the return policy and handling of defective products.

Store Environment

Some reviews mentioned a lack of attention from staff, with employees seen socializing rather than assisting customers.
  • NC
    Nicolas Codere-Morin
    1 day ago
    1.0
    Service mauvais pour les téléphones je ne recommande pas dutout
  • MD
    Mathieu Duplantis
    4 days ago
    1.0
    Refuse de respecter ce quil mont dit que le remboursement se ferait de la meme méthode de payment utiliser. (Argent comptant) beau clown !
  • AS
    Argel Sebastian
    6 days ago
    5.0
    La clientèle était parfaite grâce à Valed. Il m'a aider sur tout ce que j'avais de besoin.
  • PB
    Patrick Begley
    Nov 8, 2025
    1.0
    J'appelle directement chez best Buy pour un problème d'imprimante, on me dit d'aller chez best Buy directement et ils vont pouvoir prendre mon imprimante et l'arranger, arrivé là-bas on me dit qu'il ne font pas ça..... Belle bande d'incompétence!!
  • MA
    Maria Araujo
    Aug 21, 2025
    4.0
    People are really helpful. Ludovick helped me and was really kind😉

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy in Saint-Jean-sur-Richelieu offer?

Best Buy offers in-store pickup, curbside pickup, and delivery services for their products.

What are the store hours for Best Buy in Saint-Jean-sur-Richelieu?

The store is open Monday to Wednesday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM, with some variations on holidays.