Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
1,345 reviews
5 stars
496
4 stars
381
3 stars
210
2 stars
69
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising individual employees for their helpfulness, while others report rude or unhelpful interactions, especially during returns and exchanges.
Product Knowledge
Several customers noted that staff lacked product knowledge, leading to misinformation about compatibility and warranties.
Store Environment
Customers expressed dissatisfaction with the store's atmosphere, citing a lack of staff availability and employees appearing disengaged or unmotivated.
Returns and Exchanges
Many reviews highlighted significant issues with the returns process, including rude behavior from management and difficulty in resolving problems.
Positive Experiences
Despite the negative feedback, there are numerous mentions of excellent service from specific employees, indicating that experiences can vary widely.
- JFJClaude Fiévet3 days ago5.0Service rapide
- SSSylvain St-amour3 days ago1.0J’étais là ce matin pour acheter téléviseur 20 minutes minimum à attendre et personne est venu me voir même pas de bonjour rien du tout Zéro service bravo service client ….
- LDLouis-Carl DedoyardNov 13, 20251.0j’ai acheté une paire de airpods pro 3 (le nouveau model) le 28 octobre dernier. Les airpods fonctionnaient très mal donc je suis allé au apple au carrefour laval ou j’ai appris qu’on m’avait vendu des faux airpods. A noter que je n’ai PAS choisi un model refurbished ou boite ouverte. J’ai payé le plein prix pour les écouteurs et J’ai l’impression d’avoir été frauder par best buy rosemere. Je modifierai cet avis apres avoir reussi a rejoindre le service a la clientèle pour donner un update sur la situation.
- MAMarc AndréNov 7, 20251.0Prenez pas la peine de vous déplacer, il y a jamais rien en stock là-bas
- ARAli RezaOct 31, 20255.0Nous sommes les clients de cette succursale depuis longtemps. Nous sommes satisfaits du service. Le personnel est très serviable et attentif aux besoins du client.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in Rosemere offer?
Best Buy in Rosemere offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy located in Rosemere?
Best Buy is located at 401 Boul. Labelle, Unit M-20, Place Rosemere, Rosemere, QC, J7A3T2, Canada.
What are the regular store hours for Best Buy in Rosemere?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Best Buy Rosemere offer any tech support or repair services?
Yes, Best Buy Rosemere has in-house Geek Squad Agents who provide repair and protection services for technology issues, along with membership perks.
What payment options are accepted at Best Buy in Rosemere?
Payments can be made via American Express, Android Pay, Apple Pay, cash, financing, MasterCard, and Visa.
Is the Best Buy store in Rosemere wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but no wheelchair accessible elevator.
Can I find mobile phone stores near Best Buy Rosemere?
Yes, nearby mobile phone stores include Wirelesswave and Mobile Snap, which you can visit for additional mobile device options or services.
What dining options are available near Best Buy in Place Rosemere?
Nearby dining options include Pacini Rosemère, Fogo Xpress, McDonald's Canada, A&W Canada, and Poulet Rouge, ideal for meals before or after your shopping trip.
Are there any clothing or boutique stores near Best Buy in Rosemere?
Yes, nearby clothing and boutique stores include Chaussures Panda, Jovi, Ecko Unltd., Maska Mode, Boutique Stephanie, Ardene, and Baguette Magic Store.
Does Best Buy Canada offer online deals or promotions?
Yes, you can find great deals in Best Buy's online flyer available on their website.