Best Buy Express

4.4
456 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
5401 Boul Des Galeries, Quebec, QC
G2K 1N4, Canada

Hours

Reviews

4.4
456 reviews
5 stars
321
4 stars
61
3 stars
28
2 stars
12
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific praise for employees like Samuel, Benjamin, and Manuel for their professionalism, patience, and attentiveness.

Product Knowledge

Customers frequently noted the staff's extensive knowledge about products and services, which helped them make informed decisions.

Personalized Experience

Many reviews emphasized the personalized and attentive service provided, making customers feel valued and understood during their shopping experience.

Mixed Experiences

While most feedback is positive, some customers reported issues with service delays and pressure tactics during sales, indicating inconsistency in customer experiences.
  • FC
    Fan Carr
    Dec 26, 2025
    5.0
    Super service de Benjamin au Best Buy Express pour l'achat d'un nouveau cellulaire et service Internet. Courtois, sympathique et professionnel.
  • JS
    Jordan Du Sablon
    Dec 26, 2025
    5.0
    Excellent service du vendeur Manu
  • FL
    Francis Lepage
    Dec 6, 2025
    1.0
    Si le gars lâchait son osti de cellulaire pis venais me servir jaurais bien aimé.... je suis aller dans un vrais bestbuy finalement
  • SB
    Simon Bastarache
    Nov 27, 2025
    4.0
    Excellent service de la part du vendeur Manuel. Dès notre arrivée, il s’est montré dynamique, courtois, honnête et vraiment à l’écoute de nos besoins. Il est très patient et prend le temps de bien nous servir, de nous rassurer et de répondre à toutes nos questions, sans jamais mettre de pression. Cette attitude rend l’expérience en magasin beaucoup plus agréable et transparente. Si vous cherchez un service professionnel et humain, je vous recommande vivement Manuel et ce magasin.
  • MK
    Massilia Khamari
    Nov 27, 2025
    5.0
    J’ai été servie par Monsieur Khaled au Best Buy Express des Galeries de la Capitale, et je tiens à souligner son professionnalisme exceptionnel. Il a été très accueillant, patient et de très bons conseils. Grâce à lui, j’ai trouvé exactement ce dont j’avais besoin rapidement et sans stress. Un service client exemplaire, rare à trouver ! Je suis vraiment très satisfaite et je recommande fortement de demander Khaled si vous avez besoin d’aide. Merci pour ton excellent service !

Frequently Asked Questions About Best Buy Express

What types of products and services does Best Buy Express in Quebec offer?

Best Buy Express offers the latest technology products from Best Buy as well as telecommunications services and expertise from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Quebec City?

It is located at 5401 Boul Des Galeries, Unit 162, Quebec, QC, postal code G2K 1N4, Canada.