Brand Certified
Best Buy
3.9(1685 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
2700 Boul. Laurier, Unit 2290, Quebec, QC
G1V2L8, Canada
Certified by Best Buy • Feb 22, 2026
(866) 237-8289
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.ca/en-ca/qc/quebec/2700-boul-laurier-unit-2290
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
3.9
1,685 reviews
5 stars
699
4 stars
510
3 stars
220
2 stars
69
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their professionalism and helpfulness, many customers reported long wait times and poor service experiences.
Product Availability
Customers frequently expressed frustration over product availability, including issues with online orders not matching in-store stock and items being out of stock.
Returns and Exchanges
Numerous reviews highlighted difficulties with the returns and exchanges process, including complications with refunds and exchanges for defective products.
Pricing Issues
Several customers reported discrepancies between advertised prices and actual charges, leading to dissatisfaction with the pricing practices.
Overall Experience
While some customers had positive experiences, many expressed disappointment with the overall service quality and management's response to issues.
- NINicolas IFeb 3, 20261.0J'ai acheté un ordinateur et il n'a jamais été livré (après 19 jours d'attente). Le livreur (Purolator) a perdu le colis et on me demande d'attendre 10-12 jours de plus que le livreur enquête, sans date de livraison. Best Buy refuse de me rembourser.
- BSBintou SanoJan 29, 20265.0Je tiens à partager mon expérience avec un employé de Best buy Laurier du nom de Wacef. Franchement vous êtes très compétent et professionnel. Merci encore et au plaisir de vous revoir.
- JSJ-Samuel SamsonDec 30, 20251.0Ce Best Buy ne respecte pas la loi sur la protection du consommateur. Ils m’ont affirmé ne pas vouloir faire appliquer et respecter la loi, ils sont donc d’accord avec le fait de ne pas respecter la loi. Ils préfèrent que j’aille aux petites créances ou que je fasse affaire avec le fabricant…
- GGGuy GravelDec 29, 20252.0Encore une fois sans inventaire du produit désiré. Sans compter un achat en ligne et une fois sur place jamais trouver le produit acheté 😐
- IHIdir HarrazDec 15, 20251.0Après une longue attente, mon téléviseur était enfin prêt à être récupéré en magasin. Toutefois, l’emballage était visiblement abîmé et déjà ouvert, ce qui est décevant pour un produit vendu comme neuf. Une meilleure attention à l’état de l’emballage et plus de transparence auraient été appréciées. J’espère que cette situation pourra être améliorée à l’avenir afin d’offrir une expérience à la hauteur de la réputation de Best Buy. j’ai apprécié le professionnalisme du personnel, qui a procédé au remboursement rapidement et sans complication.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy Québec at 2700 Boul. Laurier?
Best Buy Québec offers a wide range of electronics including computers and accessories, mobile devices, TVs, home theatre systems, and video games.
Does Best Buy Québec offer in-store pickup or delivery services?
Yes, customers can reserve products online and pick them up in-store, and delivery services are also available.
What are the store hours for Best Buy Québec on weekdays?
Best Buy Québec is open from 10:00 AM to 6:00 PM Monday through Wednesday, and extended hours until 9:00 PM on Thursdays and Fridays.
Is Best Buy Québec wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, but does not have a wheelchair accessible elevator.
What payment methods does Best Buy Québec accept?
They accept American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Does Best Buy Québec provide technology repair services?
Yes, the in-house Geek Squad agents offer tech repair, device protection, and membership perks for home or business.
Where is Best Buy Québec located?
Best Buy Québec is located at 2700 Boul. Laurier, Unit 2290 in Place Laurier, Quebec, QC G1V2L8, Canada.
Which nearby shopping options can I visit along with Best Buy Québec?
Nearby you can visit la Vie en Rose Place Laurier Québec for women's clothing, Body & Beach for fashion accessories and spas, and Rieker Québec for shoes and women's fashion.
Are there places nearby Best Buy Québec where I can get food or coffee?
Yes, you can visit the Nespresso Boutique at The Bay nearby for coffee, café options, and light meals, perfect before or after visiting Best Buy.
What nearby services are available near Best Buy Québec for mobile phone repair or IT support?
Mobile Klinik offers mobile phone repair and IT services nearby, which complements the services provided by Best Buy’s Geek Squad.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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