Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
1,675 reviews
5 stars
695
4 stars
510
3 stars
220
2 stars
67
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some customers praised individual employees for their helpfulness, while others faced long wait times and unhelpful service.
Product Availability
Customers expressed frustration over product availability and issues with online orders, including receiving incorrect items.
Return Policy
Many reviews highlighted dissatisfaction with the return policy, particularly regarding exchanges and refunds for defective products.
Staff Attitude
Feedback indicated inconsistency in staff attitudes, with some customers experiencing friendly service while others reported rudeness or condescension.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction with their purchases and service, while others vowed not to return due to negative interactions.
- LNLadry Ném'O5 days ago5.0Excellent service!
- JAJosué ADJEOct 28, 20251.0Très difficile d’avoir un conseiller disponible. J’ai passé 52 min à attendre. Finalement un conseiller me dit de patienter pour qu’il finisse de remplir une fiche…Très déçu, je suis parti. Je ferai mon magasinage ailleurs
- TAThomas AyOct 17, 20255.0Merci beaucoup M Jacob pour le service à la caisse 👍.
- SGSandy GariépySep 28, 20255.0Excellent service de la part de Réal! C’est très agréable de se faire servir par quelqu’un d’aussi serviable et gentil!
- LWLaurie-Davia WeissSep 20, 20254.0Personnel très gentil, ils ont essayés de nous aider, c'était super. Seul bémol : pas assez de personnel. Des l'ouverture, ils ont l'air de courir partout parce qu'ils ne sont pas assez. Mais ils gèrent bien
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy Québec at 2700 Boul. Laurier?
Best Buy Québec offers a wide range of electronics including computers and accessories, mobile devices, TVs, home theatre systems, and video games.
Does Best Buy Québec offer in-store pickup or delivery services?
Yes, customers can reserve products online and pick them up in-store, and delivery services are also available.
What are the store hours for Best Buy Québec on weekdays?
Best Buy Québec is open from 10:00 AM to 6:00 PM Monday through Wednesday, and extended hours until 9:00 PM on Thursdays and Fridays.
Is Best Buy Québec wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, but does not have a wheelchair accessible elevator.
What payment methods does Best Buy Québec accept?
They accept American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Does Best Buy Québec provide technology repair services?
Yes, the in-house Geek Squad agents offer tech repair, device protection, and membership perks for home or business.
Where is Best Buy Québec located?
Best Buy Québec is located at 2700 Boul. Laurier, Unit 2290 in Place Laurier, Quebec, QC G1V2L8, Canada.
Which nearby shopping options can I visit along with Best Buy Québec?
Nearby you can visit la Vie en Rose Place Laurier Québec for women's clothing, Body & Beach for fashion accessories and spas, and Rieker Québec for shoes and women's fashion.
Are there places nearby Best Buy Québec where I can get food or coffee?
Yes, you can visit the Nespresso Boutique at The Bay nearby for coffee, café options, and light meals, perfect before or after visiting Best Buy.
What nearby services are available near Best Buy Québec for mobile phone repair or IT support?
Mobile Klinik offers mobile phone repair and IT services nearby, which complements the services provided by Best Buy’s Geek Squad.