Customers consistently praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting employees like James, Thibault, and Joshua.
Expertise
Many reviews noted the staff's technical knowledge and ability to provide clear explanations and solutions to customer issues.
Overall Satisfaction
The majority of customers expressed high levels of satisfaction with their experiences, recommending the store for its excellent service.
Service Speed
Several customers mentioned the quick and efficient service they received during their visits.
Issues with Payment
A few reviews pointed out problems with payment machines and billing discrepancies, indicating areas for improvement.
LJ
Luc Jolivet
Jan 5, 2026
5.0
Super bon service de Maya , merci beaucoup
KF
Keila Fernandes
Jan 4, 2026
5.0
Le service client de Joshua est excellent! Et les deux garçons sont très attentionné! Merci beaucoup!
DT
David Tisserand
Dec 19, 2025
5.0
Super service. Super staff. Ça fait 7 ans que je viens. Je recommande.
DG
Dora Gaudreau
Dec 15, 2025
5.0
Expérience tout à fait plaisante.Maya m'a offert un excellent service.
Vidéotron offers unlimited Internet plans, IPTV television services, cellular plans, and mobile phones.
Where is the Vidéotron store located?
The store is located at 4030 rue Ontario Est, Montréal, QC, H1W 1T2, Canada.
What are the Vidéotron store opening hours?
The store is open Monday to Friday from 10:00 to 20:00, and on Saturdays and Sundays from 10:00 to 17:00.
How can I contact Vidéotron by phone?
You can reach Vidéotron at +1 438-385-7607.
Does Vidéotron accept credit and debit card payments?
Yes, Vidéotron accepts payments via credit card, debit card, and mobile NFC payments. Cash-only payments are not required.
Is Vidéotron wheelchair accessible?
Yes, Vidéotron has wheelchair accessible seating and facilities.
Which social media platforms can I follow Vidéotron on?
You can follow Vidéotron on LinkedIn, TikTok, YouTube, Facebook, Instagram, and Twitter.
What services does Vidéotron provide for business customers?
Vidéotron offers residential services, mobility solutions, business services, and professional services under 'Les Pros'.
What nearby shopping centers can I visit when coming to Vidéotron?
You can visit Promenade Ontario nearby, which is a shopping center and community services hub, perfect for combining your visit with some shopping or errands.
Are there any nearby restaurants or bars where I can dine after visiting Vidéotron?
Yes, there are several nearby options including Maison Clos3 (restaurant and bar), Bar Terrasse Ontario (bar and pub), and Restaurant Etat Major (French and European cuisine).
Can I find transportation or services near Vidéotron to help with my visit?
Yes, nearby professional service centers like SDC Promenades Hochelaga-Maisonneuve can assist you, and neighboring telecommunications stores like Telus are also close by.