Business Details
About
Cell Phone StoreTelecommunications Service ProviderTelecommunications Equipment SupplierTelephone CompanyInternet Service Provider
Restez connecté grâce à nos produits et services : forfaits Internet illimité, télévision IPTV, forfaits cellulaires, téléphones mobiles.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
418 reviews
5 stars
356
4 stars
31
3 stars
8
2 stars5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly James and Thibault, for their professionalism, friendliness, and helpfulness.
Product Knowledge
Employees demonstrated strong knowledge of products and services, providing clear explanations and tailored recommendations to meet customer needs.
Overall Satisfaction
Many reviews highlighted high levels of satisfaction with the service received, with several customers expressing a desire to return.
Technical Issues
Some customers reported issues with billing discrepancies and payment machines, indicating areas for improvement.
Welcoming Atmosphere
The store was noted for its warm and inviting environment, contributing to a positive customer experience.
- BLBen Larouche1 day ago5.0Un très gros merci à Manu pour son expertise, son professionnalisme et sa patience. Nous étions un cas difficile et il a réussi à nous satisfaire à la perfection! Très heureux de l’avoir eu comme conseiller je le recommande fortement 12/10!
- SGSophie Girard1 day ago5.0Manu donne un excellent service, il est patient et très sympathique.
- CGClaude Gagne3 days ago2.0attendu 2 heures apres le vendeur qui m'avait vendu un cell la semaine derniere, pour acheter un case et remember mon ancient telephone. jai demande a la personnel a entrée qui ma dit q'il serait avec moi sous peu. puis il sest mis a parler au telephone.. je me suis lever au jai quitte.. ...
- FKFouzi Kherrachi4 days ago5.0merci à l'agent James 007 pour ta qualité de service professionnel mixée d'une fraternité évidente. je recommande à tout mes proches et amis de faire un tour à Videotron rue Ontario puisque la satisfaction est garantie
- CPChantal PepinNov 14, 20255.0Merci à Maya pour sa grande patience et son professionnalisme.
Frequently Asked Questions About Vidéotron
What products and services does Vidéotron offer?
Vidéotron offers unlimited Internet plans, IPTV television services, cellular plans, and mobile phones.
Where is the Vidéotron store located?
The store is located at 4030 rue Ontario Est, Montréal, QC, H1W 1T2, Canada.
What are the Vidéotron store opening hours?
The store is open Monday to Friday from 10:00 to 20:00, and on Saturdays and Sundays from 10:00 to 17:00.
How can I contact Vidéotron by phone?
You can reach Vidéotron at +1 438-385-7607.
Does Vidéotron accept credit and debit card payments?
Yes, Vidéotron accepts payments via credit card, debit card, and mobile NFC payments. Cash-only payments are not required.
Is Vidéotron wheelchair accessible?
Yes, Vidéotron has wheelchair accessible seating and facilities.
Which social media platforms can I follow Vidéotron on?
You can follow Vidéotron on LinkedIn, TikTok, YouTube, Facebook, Instagram, and Twitter.
What services does Vidéotron provide for business customers?
Vidéotron offers residential services, mobility solutions, business services, and professional services under 'Les Pros'.
What nearby shopping centers can I visit when coming to Vidéotron?
You can visit Promenade Ontario nearby, which is a shopping center and community services hub, perfect for combining your visit with some shopping or errands.
Are there any nearby restaurants or bars where I can dine after visiting Vidéotron?
Yes, there are several nearby options including Maison Clos3 (restaurant and bar), Bar Terrasse Ontario (bar and pub), and Restaurant Etat Major (French and European cuisine).
Can I find transportation or services near Vidéotron to help with my visit?
Yes, nearby professional service centers like SDC Promenades Hochelaga-Maisonneuve can assist you, and neighboring telecommunications stores like Telus are also close by.