Business Details
About
Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
182 reviews
5 stars
94
4 stars
34
3 stars
16
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about rude and unhelpful staff, particularly regarding specific employees like Amine and Anas, while some employees received praise for their politeness and professionalism.
Product Knowledge
Customers expressed frustration over staff's lack of knowledge about products and offers, leading to misinformation and poor service experiences.
Mixed Experiences
While some customers reported excellent service and satisfaction, many others described their experiences as disappointing or unacceptable, indicating inconsistency in service quality.
Store Environment
The store is noted for being clean and organized, but some customers mentioned limited product selection and issues with inventory.
- PPPAC6 days ago1.0Incompetent and rude when it comes to picking up an on-line order What do they pay all of you for in there? Im hoping the pharmacy just across can resolve their issue as to that is the place where i always go - their much more politer!
- IBimene bouicheDec 7, 20251.0Expérience extrêmement décevante chez Best Buy. J’ai dû revenir plusieurs fois au magasin pour un iPhone 17 Pro Max abîmé dès l’ouverture. Non seulement l’employée Amine m’a accusée comme si j’inventais le problème, mais le manager Hamed a décidé, sans aucune vérification, que le défaut ne venait pas de chez eux. Aucune écoute, aucune enquête, aucun respect du client. On m’a fait perdre mon temps et on m’a traitée comme si j’étais en tort alors que le produit était censé être neuf. Attitude inacceptable de la part de l’employée et service lamentable .
- LGlepro gamingDec 2, 20251.0Je souhaite porter à votre attention une expérience décevante vécue lors de ma visite dans votre magasin Best Buy à Versailles. En entrant pour acheter des AirPods, j’ai remarqué que le vendeur, nommé Amine, était au téléphone avec un ami et semblait distrait et peu attentif. Malgré mes questions sur les AirPods, il n’a pas prêté attention à ma demande et a interrompu notre échange pour servir une autre cliente, sans terminer de répondre à mes questions. Lorsque j’ai fait remarquer l’importance de conclure un échange avant de passer à un autre client, il a réagi de manière désinvolte et n’a pas pris la peine de me répondre, me laissant sans suite. Je vous fais part de cet incident dans l’espoir que la qualité de votre service client s’améliore. Je vous remercie pour votre compréhension et reste dans l’attente de votre retour.
- QGQueen GamingNov 28, 20251.0The overall service is very good. Human makes mistakes but the person working there names Anas is truly rude and he has very bad attitude towards customers. He tells you a price before getting into deal and when You're about to make a deal he rises up the price. This is like a scam. But other employees there like Riyadh, kevin, amine are very polite person.
- VLVincent LeeNov 4, 20251.0Les personnels ne connaissent rien , je demande de l'aide sur un téléphone celui ci me réponds ' binnn vas voir en ligne après viens choisir de téléphone !! ' il était d'origine arabe , il me répondais vraiment avec une attitude. Mais par contre samedi le 8 , j'étais servi par Anas super gars, très polie , très honnête ne me disais pas n'importe juste pour vendre il aime son travail prenais son temps . Merci à ce monsieur Anas super travailleur .
Frequently Asked Questions About Best Buy Mobile
What services does Best Buy Mobile offer for order pickup?
Best Buy Mobile offers in-store pickup services for customer orders.
Where is Best Buy Mobile located?
It is located at 7275 Rue Sherbrooke E, Unit 121, Montreal, QC, H1N1E9, in Place Versailles.
What are the store hours for Best Buy Mobile?
The store is open Monday and Tuesday from 10:00 to 18:00; Wednesday to Friday from 10:00 to 21:00; Saturday from 09:00 to 17:00; and Sunday from 10:00 to 17:00.
What payment options does Best Buy Mobile accept?
They accept American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is Best Buy Mobile wheelchair accessible?
Yes, Best Buy Mobile has wheelchair accessible elevators, entrances, and parking.
Can I get delivery or curbside pickup at Best Buy Mobile?
No, the store does not provide delivery or curbside pickup services but does offer in-store shopping and in-store pickup.
Are mobile phone repair services available at Best Buy Mobile?
No, Best Buy Mobile does not provide mobile phone repair services onsite.
Which nearby stores can I visit for clothing shopping before or after visiting Best Buy Mobile?
Nearby clothing stores include Manteaux Manteaux, Smart Set, and Garage, located within Place Versailles for convenient shopping.
What nearby dining options are available close to Best Buy Mobile?
Nearby dining options include Restaurant Super-Frite, La Cage, and Nickels Restaurants-Place Versaille for fast food, Canadian cuisine, and bar experiences.
Are there other mobile phone or electronics stores near Best Buy Mobile?
Yes, nearby competitors or complementary options include Bell Canada (Français), Electronica, and Mobile Klinik for mobile devices and electronics.