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Best Buy Mobile

3.3
(354 reviews)

Business Details

(514) 798-8997

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
705 Rue Sainte-Catherine O, Unit 2114A, Montreal, QC
H3B4G5, Canada

Hours

Reviews

3.3
354 reviews
5 stars
134
4 stars
64
3 stars
34
2 stars
22
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees being praised for their helpfulness while others were described as rude and unprofessional.

Staff Attitude

Several reviews highlighted negative experiences with staff attitudes, including condescension and lack of willingness to assist customers.

Service Efficiency

Customers reported long wait times and inefficient service, particularly during busy periods like Boxing Day.

Product Knowledge

There were mixed reviews regarding staff product knowledge, with some employees demonstrating expertise while others were criticized for providing incorrect information.
  • TB
    Thomas Benhima
    Feb 19, 2026
    1.0
    Worst shopping experience I’ve had in a long time. I wanted to buy the pixel buds pro2 as shown on the picture. I get told it’s 320$ instead of the price shown so I ask that their policy (shown in the second picture, it was right on the cash counter, in full view..) be respected, or at least that the price on display gets respected. They refused and told me that the manager doesn’t want to come over to fix the situation. Not sure what game they’re playing but they can play it on their own.
  • VC
    VFS Canada
    Jan 17, 2026
    5.0
    Salma was extremely helpful and kind
  • MB
    Mohammed-El Achraf Benmoussa
    Jan 17, 2026
    5.0
    Salma did a great job, very helpful, straightforward and cheerful. Do recommend
  • N0
    nizaq 08
    Jan 10, 2026
    1.0
    J’ai eu un problème d’information avec 2 employés du magasin qui m’a coûté au final 80$. Très déçu du manque d’information dans le magasin
  • SA
    Shruti Arora
    Jan 7, 2026
    1.0
    Worst experience ever by Salma, i was there on boxing day and she gave me wrong pricing for the phone. Even after asking her 3 times to confirm the phone price my bill is sooo high. They lied. And i was standing in line for 2 hours.

Frequently Asked Questions About Best Buy Mobile

What are the operating hours of Best Buy Mobile in Montreal?

Best Buy Mobile is open Monday to Tuesday from 10:00 to 19:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.

Does Best Buy Mobile offer in-store pickup services?

Yes, Best Buy Mobile offers in-store pickup services where customers can collect their purchases directly from the store.

Brand Certified Facts from Best Buy Mobile

Best Buy Mobile partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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