Best Buy Express

3.8
304 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
6700 Ch Cote Des Neiges, Montreal, QC
H3S 2B2, Canada

Hours

Reviews

3.8
304 reviews
5 stars
174
4 stars
39
3 stars
23
2 stars
5
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nazim, Tarik, and Alvi for their exceptional service.

Misleading Information

Several reviews mentioned issues with misleading pricing and information regarding plans and products, leading to customer dissatisfaction.

Product Issues

There were complaints about receiving faulty products and poor handling of returns, with some customers feeling scammed or misled.

Mixed Experiences

While many customers had positive experiences, others reported rude service and a lack of knowledge from some employees.
  • JJ
    J J
    Jan 2, 2026
    5.0
    Very friendly
  • RH
    Rakib Hossain
    Dec 1, 2025
    1.0
    Their behavior is really well but misleading. They tell you there is no connection fee and no extra charges, and that you only need to pay $50 per month. But later, you end up being charged around $150. This isn’t the first time it has happened to me—every time I’ve bought a phone from them, they’ve given me the wrong information. I would not recommend going there for anything. I’ll be telling my family and friends to avoid this place as well.
  • AJ
    alabbas jewellers
    Nov 27, 2025
    5.0
    had an amazing experience with Nazim at the Best Buy in Côte-des-Neiges. His product knowledge and selling skills are outstanding. He explained everything so clearly and confidently that I ended up buying things I didn’t even plan on — and I’m glad I did! Nazim is friendly, patient, and genuinely helpful. He doesn’t pressure you; instead, he guides you to the best options based on what you need. His customer service is top-notch, and he definitely made my shopping experience better than expected. And if anyone goes to best buy cote des neiges go to him and he deserves a raise.
  • IP
    Istvan Pilter
    Nov 26, 2025
    1.0
    Whatch out with this place as I just got scammed with an open box Meta Quest 3 VR. I bought a new one online but the guy in this store handed over an opened one wich one was faulty, of course. I was in good faith when picked it up and was not noticing it just at home.. Luckily I was able to resolve the issue in an another BB shop.
  • RB
    Rayene Benkrimi
    Nov 13, 2025
    5.0
    Une très bonne accueil avec Mr Nazim pour l’a acheter de deux téléphones et pour les casques merci beaucoup MR Nazim

Frequently Asked Questions About Best Buy Express

What types of products and services can I find at Best Buy Express in Montreal?

Best Buy Express offers a variety of technology products including electronics, cell phones, computers, and home theater equipment. The store also provides telecommunications services through partnerships with Bell, Virgin Plus, and Lucky Mobile.

What are the store hours for Best Buy Express at 6700 Ch Cote Des Neiges?

The store is open from 10:00 AM to 6:00 PM Monday to Wednesday, 10:00 AM to 9:00 PM on Thursday and Friday, and 10:00 AM to 5:00 PM on Saturdays and Sundays.