Best Buy Express

4.3
365 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
3140 Masson St, Montreal, QC
H1Y 1X8, Canada

Hours

Reviews

4.3
365 reviews
5 stars
254
4 stars
36
3 stars
28
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for their excellent, attentive, and professional service, particularly highlighting individuals like Hadil, Ryad, and Jad.

Customer Experience

Several reviews noted a positive shopping experience, with staff providing clear explanations and personalized assistance.

Negative Incidents

Some customers reported poor service experiences, including issues with returns and unprofessional behavior from certain employees.

Product Availability

A few customers expressed disappointment with the limited product selection and issues related to returns.
  • BA
    Bensalem Alexandre
    Dec 31, 2025
    5.0
    Really impressed with the service here. The staff took the time to help, answered my questions clearly, and made the whole experience easy and stress-free. I’ll definitely be coming back.
  • AE
    Aziz Essayed
    Dec 31, 2025
    5.0
    Excellent service !Très satisfait de mon expérience. Le personnel était professionnel, patient et de bon conseil. Le service a été rapide et efficace, et on a bien répondu à toutes mes questions. Je recommande sans hésiter
  • AD
    Alexandre Denis-Amyot
    Dec 31, 2025
    5.0
    Merci pour le bon service patient et attentionné! 😇🙏🏻
  • LZ
    Lydia Zekrini
    Dec 3, 2025
    1.0
    Si je peux mettre un 0 je le fais Un service médiocre de la part des trois conseillers Riyad et des autres Une amie a retourné un cellulaire parce que elle n était pas convaincue des conditions du contrat. Ils essayaient à tout prix de lui faire garder l abonnement et le téléphone et quand elle a décidé de ne pas le prendre on l a intimidée en disant qu elle pouvait garder les cartes cadeaux comme si elle était venue pour demander pas acheter Vous êtes loin d’être des professionnels Une chose est certaine on va contacter vos responsables!
  • CJ
    Chris Jarry
    Nov 30, 2025
    2.0
    Horrible service from Ryad: I went to return a small ring camera and do a price match - it was like I insulted him (?!) he then stopped giving me eye contact and basically gave me very bad courtesy service. I saw his colleagues occasionally look at him with awkward disappointment. I know a return or price match is not helping the KPIs of the store, but I shouldn't be treated like that. Especially that I spend thousands of dollars at Best Buy every year. I was expecting much better. He got two stars instead of one because I actually got my money back.

Frequently Asked Questions About Best Buy Express

What are the operating hours of Best Buy Express in Montreal?

Best Buy Express in Montreal is open Monday to Wednesday from 11:00 AM to 6:00 PM, Thursday and Friday from 11:00 AM to 7:00 PM, Saturday from 11:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Where is Best Buy Express located in Montreal?

Best Buy Express is located at 3140 Masson St, Montreal, QC, H1Y 1X8, Canada.