Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
5,328 reviews
5 stars
1,636
4 stars
1,415
3 stars
1,023
2 stars
411
1 star
843
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or dismissive towards customers.
Order Issues
Customers frequently reported issues with order cancellations and lack of communication regarding their orders.
Product Knowledge
Several customers noted that staff lacked knowledge about products, leading to frustration during the purchasing process.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and product knowledge.
Delivery Problems
Many reviews mentioned issues with delivery services, including delays and poor communication from delivery partners.
- DCDanielle Cecilia1 day ago1.0I tried to support best buy as a physical alternative to Amazon, but I can't recommend anything about them. Predatory warranty models and disjointed layers support. Call with an issue? You'll be transfered around and eventually the line goes dead. In person, they tell you to submit claims online. I've been running around this morning and it's absolutely pointless.
- KLkarima lafore5 days ago1.0J’ai acheté des JLab Go pods il y a a peine un mois et demi et l’écouteur droit ne se recharge même plus dans la boîte. C’est indécent de vendre des produits défectueux à ce point, c’est du vol !
- CSCamille St6 days ago1.0J'ai fait une commande en ligne pour l'achat d'écouteurs Sony lorsqu'ils étaient en rabais et malheureusement, je me suis connecté via un vieux compte que j'avais il y a longtemps et malgré que j'ai rentré toutes mes nouvelles infos de livraison, la commande a été désigné a mon ancien numéro de téléphone, ainsi que mon ancienne adresse. J'ai donc contacter le service d'aide en ligne. J'ai parlé avec une personne qui ne m'a pas du tout aidé et me disait qu'il allait changer mes informations et que j'allais recevoir un courriel de confirmation. Mais je n'ai rien reçu. À la place, j'ai eu droit à 3 tentatives de livraison, sans succès, évidemment! Et maintenant Best Buy ne me permet pas de racheter l'article en rabais. Malheureusement, c'était le cadeau de fête pour mon copain et je ne peux pas me permettre de le payer au plein prix. Je suis très déçue de votre système de communication avec la clientèle, avec la livraison et vos employés n'ont été d'aucune aide.
- BMBrean MartinezNov 15, 20255.0⭐️⭐️⭐️⭐️⭐️ Excellent service from Nicolás. I received outstanding assistance—he was kind, patient, and really took the time to explain all the options. Thanks to his recommendation, I made a purchase I’m extremely happy with. You can tell he knows his job well and truly cares about customer satisfaction. Highly recommended! Thank you so much, Nicolás. 🙌
- HAHanane AsoutNov 8, 20251.0yeah hey maybe stop pushing employees to sell warranties especially if you know a refusal has been clearly emitted twice and the client feels the need to tell their life story for them to be left alone only to be hit with TWO more attempts it's predatory and insulting
Frequently Asked Questions About Best Buy
What types of products does Best Buy in Centreville, Montreal offer?
Best Buy in Centreville specializes in computers, mobile devices, TVs, home theatre, video games, and many other electronics accessories.
What are the store hours for Best Buy in Centreville, Montreal?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Best Buy allow in-store pickup and delivery services?
Yes, Best Buy offers both in-store pickup and delivery services.
What payment options are accepted at this Best Buy location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Can I get tech support or device repairs at Best Buy in Centreville?
Yes, the in-house Geek Squad Agents provide technology repairs, protection, and memberships for home or business tech support.
Is Best Buy in Centreville accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking, though it does not have a wheelchair accessible elevator.
Where is Best Buy in Centreville located?
It is located at 470 Rue Ste. Catherine O, Montreal, QC, postal code H3B1A6, Canada.
Are there any nearby electronics or appliance stores near Best Buy in Centreville?
Yes, there is Best Buy Québec nearby, offering similar electronics and appliances.
What nearby places can I visit related to home security or smart home services?
You can visit Hive Intercom, a nearby home security and software development company, after shopping at Best Buy.
Are there any educational or arts-related places near Best Buy Centreville for customers to explore?
Yes, nearby educational institutions include Institut Henri le Grand and IBS, and arts venues like José Navas/Compagnie Flak and Conseil Quebecois du Theatre are also close by.