Best Buy Express

3.9
328 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
825 St Laurent, Longueuil, QC
J4K 2V1, Canada

Hours

Reviews

3.9
328 reviews
5 stars
183
4 stars
45
3 stars
25
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by specific employees like Yassine, Mousa, and Amine, highlighting their professionalism and helpfulness.

Mixed Experiences

While some customers reported excellent service, others experienced poor interactions, including rude behavior and lack of assistance from staff.

Product Availability

Several reviews mentioned issues with product availability and long wait times for certain items, indicating a need for better inventory management.

Sales Pressure

There were complaints about aggressive sales tactics and upselling, which left some customers feeling uncomfortable during their shopping experience.

Return Policy Issues

Customers expressed frustration with the return policy and after-sales service, citing difficulties in returning products and lack of support.
  • FR
    Francois Robidoux
    1 day ago
    5.0
    Superbe service de la part d'Amine à la Place Longueuil. Amical, honnête, et très sympathique! M'a obtenu beaucoup plus que toute la compétition !
  • ID
    idir djail
    Nov 15, 2025
    5.0
    J’ai fait affaire affaire avec iyed pour le changement de mes 3 lignes cellulaire, le service était incroyable je recommande fortement ce magasin et cette équipe en générale
  • YR
    Yves Roland
    Nov 13, 2025
    5.0
    Très bonne expérience. Très satisfait du vendeur Roman.
  • MT
    Mustapha Trari
    Nov 7, 2025
    1.0
    N’y allez surtout pas, les vendeurs préfèrent s’occuper de leur téléphone plutôt que de la clientèle
  • JB
    Johanne Bergeron
    Nov 2, 2025
    5.0
    Très satisfaite du vendeur qui m'a servi, Roman je crois. Il se donne la peine de bien expliquer et j'ai eu un excellent prix. Je le recommande.

Frequently Asked Questions About Best Buy Express

What is Best Buy Express at 825 St Laurent in Longueuil?

Best Buy Express is a technology store resulting from a partnership between Best Buy and Bell Canada, offering tech products and telecom services including Bell, Virgin Plus, and Lucky Mobile.

What are the operating hours for Best Buy Express in Longueuil?

The store is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.