Apple Carrefour Laval

Reviews

• RC

  Rosa Castellano

  Feb 18, 2026
  5.0
  Excellent service et rapidité
• MS

  Marguerite St-Gelais

  Feb 15, 2026
  5.0
  Ont résolu un problème avec mon iphone rapidement et étaient très courtois même s’il y avait déjà bcp de monde
• CC

  Christopher C

  Jan 31, 2026
  1.0
  Had an appointment for 15:40 got there at 15:00 finally a genius was available around 16:30 only to tell me my Apple TV 4K is unfixable. I bought it new in 2023. Now it’s garbage? Unit spontaneously displayed message “recovery mode” and keeps restarting. There are several people experiencing the same problem. Imagine the tens of thousands of people that are gonna be wasting their time going to an Apple Store only to be told that your Apple TV is a hockey puck now. With all the money they have and they can’t help me? Not happy.
• SS

  Sarah

  Jan 21, 2026
  1.0
  Probably the worst Apple Store in North America, and this is not a metaphor! The person on point asked us to sit and wait for our appointment without starting the appointment, we waited 40 min to figure that out, in between we asked a store member for help but he must be a Senior Tennis player because he kept sending me to a teammate instead of answering a simple question. Then the person at the Genius didn’t dare to mention the provincial Law until we did, since the phone couldn’t be fixed, we wanted to upgrade, but they said nope too late, that was 20 min before closing. We just needed the device no setup or nothing, they didn’t even offered a solution. Any way we got it the day after but not from Apple. Also the store was really a mess, the kind that is close to vaccinated from spending.
• ME

  Manula Ekanayake

  Jan 14, 2026
  1.0
  TERRIBLE CUSTOMER SERVICE FROM THE STAFF AND MANAGEMENT , Yesterday I went to this store to exchange my phone to another color ,I bought my 17pro from apple Saint Catherine and they gave me a good service which I bought on 17th December 2025,and when I went to exchange my phone 13th January 2025,they are telling me that I cannot exchange or refund my phone, but when I am buying from saint Catherine they clearly told me that I can get a refund from the phone or exchange the phone before one month .When I told them that I am going to complain then they talks with their idiot manager and they told they are doing an exception for me😂”Do you think that will they do an exception for someone for no reason”APPLE SHOULD CHANGE THIS TERRIBLE STAFF

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