Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
730 reviews
5 stars
315
4 stars
216
3 stars
92
2 stars
38
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or unhelpful.
Product Availability
Customers expressed frustration with product availability and inventory accuracy, particularly regarding online orders.
Pricing
Some customers found prices to be higher than competitors like Amazon, leading to dissatisfaction.
Store Experience
In-store experiences varied, with some customers appreciating the selection and assistance, while others reported long wait times and lack of employee engagement.
- SASimon AllardDec 12, 20251.0Impossible to talk to someone on the phone. 14 minutes wait time. Happy bankrupcy. I'll buy my 4k player on Amazon. Duh
- RPRich PascaleDec 10, 20255.0Service 4 étoiles
- JBJulien BayerNov 1, 20255.0Mauvaise expérience au départ, avec la mise en garantie d’un aspirateur robot dont le colis a était perdu à moitié, mais je laisse 5 étoiles à Danick je crois qui a repris l’affaire en main ! Donnez lui une augmentation pour son service à la clientèle exemplaire !
- SVSerge VaillancourtOct 20, 20255.0J'ai été pour un nouveau cellulaire qui étais non disponible dans les commerces de téléphonie cellulaire environnant. La proposée Coralie ma donné un super service et elle était très gentille et à pris le temps de répondre à mes questions. SUPER SERVICE CLIENT. Je recommande best buy à Drummondville.
- LLLoupi LoupioOct 4, 20251.0Avis sur Best Buy – Samedi 4 octobre 2025, 13h19 Expérience décevante. Si les clients choisissent d’acheter en magasin plutôt que sur Amazon, c’est souvent pour pouvoir voir et tester le produit avant l’achat. Pourtant, chez Best Buy, il semble que ce soit "interdit" de regarder ou manipuler le produit avant achat. Dans ce cas, autant commander directement sur Amazon : c’est plus simple, plus rapide, et le remboursement ne pose aucun problème.
Frequently Asked Questions About Best Buy
What are the pickup and delivery options available at Best Buy in Drummondville?
Best Buy in Drummondville offers in-store pickup, curbside pickup, and delivery services for customer convenience.
What is the address and location description for Best Buy in Drummondville?
Best Buy is located at 850 Rue Hains in Drummondville, QC, within the Mega Centre Drummondville area.
What are the regular store hours for Best Buy Drummondville?
The store is open from 10:00 AM to 6:00 PM Monday through Wednesday; 10:00 AM to 8:00 PM on Thursday and Friday; and 10:00 AM to 5:00 PM on Saturday and Sunday.
Does Best Buy in Drummondville have a low price guarantee?
Yes, Best Buy Canada offers a Low Price Guarantee to ensure customers get the best prices on tech products.
What services does the Geek Squad at Best Buy Drummondville provide?
Geek Squad agents provide technology issue repairs, device protection, and offer perks through monthly home or business memberships.
What payment methods are accepted at Best Buy Drummondville?
Payment options include American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is Best Buy Drummondville accessible for customers with disabilities?
Yes, the store offers wheelchair accessible entrances and parking, although there is no wheelchair accessible elevator.
Are there any nearby stores where I can also shop for electronics or related accessories?
Nearby you can find multiple Best Buy Québec locations and Fido stores available in the Rogers store, which offer electronics and mobile phone products.
What other shopping options are available near Best Buy Drummondville?
Promenades Drummondville shopping center, Boutique Spring, Clément clothing stores, and The Brick furniture and appliance stores are nearby and offer diverse shopping experiences.
Are there dining options close to Best Buy Drummondville for a meal before or after shopping?
Yes, nearby restaurants include Subway sandwich shops and Poulet Rouge Promenades Drummondville, known for barbecue and chicken dishes.