Best Buy

Reviews

• NN

  Niloofar

  1 day ago
  5.0
  We bought some appliances and I’m very satisfied with the service Houssem provided. He was very patient and knowledgeable, and he helped us a lot with our purchase today.
• WL

  Wayne Lord

  6 days ago
  1.0
  I went there with two of my friends Saturday to research for a 65in tv. I walked the area looking at a variety of tv's trying to find support staff. I counted 12 employees talking amongst themselves but none came to offer assistance. After 20min I returned home and ordered one from Amazon. Terrible service but at least I was able to visually compare different models. I would have preferred keeping my money locally. I'd definitely be sending a few employees on the unemployment line. I just read the AI generated response to my complaint. If you read all the reviews their response is always identical. However how could my Best Buy experience be "hassle Free" if not a single staff member come to offer assistance? It was definitely hassle free because nobody did their job. Your management staff is completely responsible for this behaviour. You either don't train your staff professionally or simply don't care but please do not try and give the impression that you care about our experience at your store.
• SF

  Stephen Flageol

  Nov 14, 2025
  5.0
  Tks to Sam and Lujina for a pleasant shopping experience !!!!!! I recommend highly
• TM

  TOXIC MONKEY

  Nov 8, 2025
  1.0
  I took my pc for fixing and they took 2 months to be able to run and then it happened again I had to call the bestbuy to make them make it run but they didn’t fix it I’m never coming back worst store ever
• DT

  Dennks The

  Oct 13, 2025
  1.0
  Has AI incorporated into its chat system, giving less than satisfactory feedback, missing context and even asking the same question 3 times, I have the transcript downloaded, and it is clear AI misuse, I wouldn’t be suprised if the response on this review was AI. Gave a 200 word response in 10 seconds here’s the transcript: Gloryda L (2025-10-13, 11:33:15 AM): Hi Dennis, thanks for contacting Best Buy Canada! I'm Gloryda. How can I help? Dennis (2025-10-13, 11:33:28 AM): I have the Destin product G13CHR Dennis (2025-10-13, 11:33:34 AM): Desktop* Dennis (2025-10-13, 11:33:58 AM): I have a question about the motherboard Gloryda L (2025-10-13, 11:34:14 AM): Dennis . It's nice to have you on chat. I hope you are safe and well. Gloryda L (2025-10-13, 11:34:39 AM): sure, I'm here to help, could you please elaborate so I can help you further? Dennis (2025-10-13, 11:35:03 AM): I have the 1TB SSD mounted version and I’d like to add more internal storage Dennis (2025-10-13, 11:35:31 AM): I’d like to add another TB but I’m not sure if I have 2 slots for another ssd card Gloryda L (2025-10-13, 11:36:18 AM): I understand your concern that you want to know about the TB. Do not worry I will definitely help you with the information. Gloryda L (2025-10-13, 11:37:08 AM): Could, you please elaborate, do you want to add to your mobile, laptop? Dennis (2025-10-13, 11:39:15 AM): G13CHR, ROG STRIX desktop computer, id like to add a terabyte of solid state drive, I am not sure if I would be able to add another terabyte seperate of the already existing terabyte or I need to change the 1TB for a 2 terabyte of SSD due to me not knowing the amount of ssd slots in the motherboard Gloryda L (2025-10-13, 11:39:58 AM): Please help me with specific motherboard model or the available storage expansion options. Dennis (2025-10-13, 11:40:40 AM): I don’t know the motherboard, that’s why I’m asking you about the motherboard specifics of the G13CHR Gloryda L (2025-10-13, 11:41:16 AM): Thank you for the clarification Dennis . The ASUS ROG Strix G13 (G13CHR) is a gaming desktop that typically features a pre-built configuration with specific expansion options. Here's what I can tell you based on the general specifications of this model: Storage Expansion Options for ASUS ROG Strix G13CHR M.2 Slots: Usually, this model comes with at least one M.2 NVMe slot for SSDs. 2.5" Drive Bay: It often includes a 2.5-inch SATA drive bay for additional SSD or HDD storage. Existing Storage: You mentioned already having a 1TB SSD; it’s likely installed in an M.2 slot. Gloryda L (2025-10-13, 11:41:28 AM): If your system has only one M.2 slot: You can add a 2.5" SATA SSD if there's an available bay. If your system has two M.2 slots: You can add a second NVMe SSD without removing the existing one. Check for available slots: You might need to open the case or check the system specifications to confirm. Gloryda L (2025-10-13, 11:41:58 AM): Open your PC case or consult the user manual to see how many M.2 slots and SATA connections are available. Visit ASUS's official product page for the G13CHR model to review detailed specs, or contact ASUS support for confirmation. Dennis (2025-10-13, 11:42:57 AM): Hey gloryda l, are you AI? Gloryda L (2025-10-13, 11:43:23 AM): No, I am a real live agent.

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