Best Buy Express

4.6
283 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
670 University Ave 36, Charlottetown, PE
C1E 1E5, Canada

Hours

Reviews

4.6
283 reviews
5 stars
224
4 stars
27
3 stars
13
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, particularly highlighting Natalie, Micah, and Eleazar for their patience, knowledge, and willingness to assist.

Knowledgeable Staff

Many reviews noted the staff's expertise in technology and plans, with specific mentions of staff members like Natalie and Sami who provided tailored solutions.

Positive Experiences

The majority of customers reported positive experiences, often expressing satisfaction with their purchases and the overall shopping experience.

Mixed Feedback

While most reviews were positive, there were a few instances of negative experiences, particularly regarding a lack of clarity or condescending behavior from some staff.
  • JV
    Judy Vessey
    Jan 3, 2026
    5.0
    Great service from Natalie.
  • HS
    Hadiqa S
    Dec 31, 2025
    5.0
    Great customer service. I had Natalie help me with a new phone plan and she had so much patience with all the questions I had and assisting me with the switch-over. Even after the purchase, I felt at ease that I could come back to the store any time to have further assistance when needed. Thank you!
  • DT
    Diane Taylor-Stewart
    Dec 5, 2025
    5.0
    Phil and Jami best service ever. Patient and knowledgeable.
  • AN
    Alanna Nerquaye-Tetteh
    Nov 22, 2025
    5.0
    Great service! Natalie went above and beyond for me, and I greatly appreciate it. Very happy with the outcome of my purchase!
  • ND
    Nadine DeWolfe
    Nov 18, 2025
    5.0
    Natalie Baird at the Charlottetown Best Buy provided exceptional service to my family when trading in our phones and finding the right plan to fit our needs. We did a trade-in with 5 phones and plans and she was extremely knowledgeable and friendly, respectful and courteous. I would highly recommend her to anyone who finds buying new cell phones a difficult process. Thank you Natalie!

Frequently Asked Questions About Best Buy Express

What are the operating hours of Best Buy Express in Charlottetown?

Best Buy Express in Charlottetown is open Monday to Saturday from 9:30 AM to 9:00 PM and Sunday from 12:00 PM to 5:00 PM.

Where is Best Buy Express located in Charlottetown?

It is located at 670 University Ave 36, Charlottetown Mall, Entrance 3, Charlottetown, PE, postal code C1E 1E5, Canada.