Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
532 reviews
5 stars
181
4 stars
138
3 stars
74
2 stars
36
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, untrained, and often unavailable.
Product Availability
Customers frequently noted that products were out of stock or not available as advertised, leading to frustration.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including cancellations and delays.
Staff Knowledge
There were numerous complaints about staff lacking product knowledge, which hindered the shopping experience.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
- DSDiljit Singh1 day ago1.0Staff member KARAN is rude and not helpful at all. Tried to take his help twice but ignored us and started chit chatting with his co worker. Stupid worker. Not going here again
- GDGeorgianna DelancyNov 12, 20255.0Excellent service, especially from Natalie! Staff was very patient with questions and gave good suggestions on specs on devices. The sales also came out to a good price. Would recommend. :D
- 9995DemonEarthOct 10, 20251.0Don't purchase anything that you need delivering. They don't do their job and when you complain, they just straight up cancel the delivery altogether. Never will purchase from this place again.
- AWAlan WechslerSep 22, 20255.0It was time to upgrade our iPhones (a 12 and a 13). Manveer was an infinitely patient and knowledgeable consultant who worked his way through oddball Rogers roadblocks and found us a Bell solution to get exactly what we wanted. Zahra also proved to be invaluable when it came to navigating the complexities of cellphone plans. Great team. The right smartphones. The right plans. The right price. An extremely happy experience. *Edit* Went back a couple days later for something else and Ala continued the theme.
- AАвдотья AAug 11, 20251.0I spent some time this morning on the Best Buy website searching for an Apple watch. I decided to drive up there with my two kids to see what they had in stock since it wasn't easy to tell online and you can't really call the store and speak to a person as I tried a few times. When I got there, they told me they won't let me read the box and will only get the box if I commit to buying it. I wanted to make sure it was the one I wanted. What's the point of brick and mortar stores if they won't let you read the box to feel better about your purchase. Staff were not helpful at all. Didn't seem like they wanted to walk all the way to the back to get it! I'll skip the drive up next time and just order from Amazon right away like I did when I got back from Best Buy.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy Charlottetown offer?
Best Buy Charlottetown offers in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the regular store hours for Best Buy Charlottetown?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Where is Best Buy Charlottetown located?
Best Buy Charlottetown is located at 191 Buchanan Dr., Charlottetown, PE, postal code C1E2E4, Canada.
What types of products and services does Best Buy Charlottetown specialize in?
Best Buy Charlottetown specializes in electronics, including computers, accessories, mobile devices, TVs, home theatre, video games, appliances, and in-house Geek Squad technology services.
What payment options are accepted at Best Buy Charlottetown?
The store accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Does Best Buy Charlottetown have a mobile app for shopping?
Yes, Best Buy Canada has mobile apps available for Android and iOS devices to facilitate shopping.
Is Best Buy Charlottetown wheelchair accessible?
Yes, Best Buy Charlottetown has wheelchair accessible entrances and parking but does not have a wheelchair accessible elevator.
Are there nearby yoga or fitness centers close to Best Buy Charlottetown?
Yes, Oxygen Yoga & Fitness Charlottetown, a yoga studio and gym, is close by for customers interested in fitness activities before or after shopping.
Can customers visit other retail stores near Best Buy Charlottetown?
Yes, nearby retail stores include Toys"R"Us, Babies"R"Us, Reitmans, and Carter's OshKosh, offering options for baby gear, clothing, and toys.
What dining options are near Best Buy Charlottetown for customers to enjoy?
Customers can visit nearby restaurants such as Guac Mexi Grill for Mexican cuisine, Taste of Mediterranean for Mediterranean food, Domino's for pizza, or The Local Pub and Oyster Bar for seafood and pub fare.