Best Buy

Reviews

• JD

  John Doe

  Jan 24, 2026
  2.0
  Terrible customer service, the sales associate was very rude to me
• JC

  Jesse Chen

  Jan 20, 2026
  1.0
  I bought a new toner for my printer. I brought in the old one and they threw out the toner holder that was still attached to it. When I realized the holder was missing I went back to the store. They would not help me look for it and told me to go dumpster-diving. This was unpleasant. They would not help me look through their trash or help me find it. They did not offer to replace the part either. I will not return to this store.
• NB

  Norman Barnacle

  Jan 13, 2026
  1.0
  You cannot call the store, there is no direct phone number anywhere, the number you might get from Best Buy support will direct you to an automated answer telling you to call the support. I made an order, we couldn’t get to the store on time to pick it up and could not reach them. Unfortunately, there aren’t many options on PEI so I guess they don’t need to try hard. Edit: we got the tv we ordered after support told us that the order was canceled.
• BS

  Brar Singh

  Jan 9, 2026
  1.0
  The guy name Jason was so rude and unprofessional I was there to buy iPhone the top end variant and there is no respect for the customer and he doesn’t know how to talk to the customer this kind of people should not be working with such a huge company if there third class attitude is going to be at the workplace.
• HR

  Hafiz Rahman

  Dec 30, 2025
  5.0
  I recently purchased a washer and dryer from Best Buy and had an excellent experience thanks to Kassinda. After having a bad experience with another employee during a previous visit, I was honestly a bit hesitant but Kassinda completely turned things around. She was extremely professional, patient, and knowledgeable, and took the time to understand exactly what I needed. She answered all my questions clearly, explained my options, and made the entire process smooth and stress-free. I never felt rushed or pressured, and her positive attitude made a huge difference. Thanks to Kassinda, I am totally satisfied with both the service and my purchase. She truly provided outstanding customer service and restored my confidence in shopping at Best Buy. I highly recommend asking for her if you’re buying appliances!