Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
535 reviews
5 stars
181
4 stars
139
3 stars
74
2 stars
36
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised individual employees for their assistance.
Product Availability
Numerous reviews highlight issues with stock availability, with customers frequently finding items out of stock or being redirected to online purchases instead.
Delivery Issues
Several customers expressed frustration with delivery problems, including canceled deliveries and poor communication regarding order status.
Store Experience
Many customers reported a lack of assistance in-store, with staff often appearing untrained or unwilling to help, leading to a negative shopping experience.
- BSBrar Singh3 days ago1.0The guy name Jason was so rude and unprofessional I was there to buy iPhone the top end variant and there is no respect for the customer and he doesn’t know how to talk to the customer this kind of people should not be working with such a huge company if there third class attitude is going to be at the workplace.
- HRHafiz RahmanDec 30, 20255.0I recently purchased a washer and dryer from Best Buy and had an excellent experience thanks to Kassinda. After having a bad experience with another employee during a previous visit, I was honestly a bit hesitant but Kassinda completely turned things around. She was extremely professional, patient, and knowledgeable, and took the time to understand exactly what I needed. She answered all my questions clearly, explained my options, and made the entire process smooth and stress-free. I never felt rushed or pressured, and her positive attitude made a huge difference. Thanks to Kassinda, I am totally satisfied with both the service and my purchase. She truly provided outstanding customer service and restored my confidence in shopping at Best Buy. I highly recommend asking for her if you’re buying appliances!
- DLdaniel lopezDec 15, 20251.0Worst costumer service in the Island. Even if you want to pay everything upfront, as soon as they know you don’t want to buy a cellphone plan they don’t even want to go for the product and walk to their storage. Can’t understand why the company just rely on their cellphone plans and do not take care of their sale in anything else… After all I had to go to stapples where their people is fantastic.
- DSDiljit SinghNov 23, 20251.0Staff member KARAN is rude and not helpful at all. Tried to take his help twice but ignored us and started chit chatting with his co worker. Stupid worker. Not going here again
- GDGeorgianna DelancyNov 12, 20255.0Excellent service, especially from Natalie! Staff was very patient with questions and gave good suggestions on specs on devices. The sales also came out to a good price. Would recommend. :D
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy Charlottetown offer?
Best Buy Charlottetown offers in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the regular store hours for Best Buy Charlottetown?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Where is Best Buy Charlottetown located?
Best Buy Charlottetown is located at 191 Buchanan Dr., Charlottetown, PE, postal code C1E2E4, Canada.
What types of products and services does Best Buy Charlottetown specialize in?
Best Buy Charlottetown specializes in electronics, including computers, accessories, mobile devices, TVs, home theatre, video games, appliances, and in-house Geek Squad technology services.
What payment options are accepted at Best Buy Charlottetown?
The store accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Does Best Buy Charlottetown have a mobile app for shopping?
Yes, Best Buy Canada has mobile apps available for Android and iOS devices to facilitate shopping.
Is Best Buy Charlottetown wheelchair accessible?
Yes, Best Buy Charlottetown has wheelchair accessible entrances and parking but does not have a wheelchair accessible elevator.
Are there nearby yoga or fitness centers close to Best Buy Charlottetown?
Yes, Oxygen Yoga & Fitness Charlottetown, a yoga studio and gym, is close by for customers interested in fitness activities before or after shopping.
Can customers visit other retail stores near Best Buy Charlottetown?
Yes, nearby retail stores include Toys"R"Us, Babies"R"Us, Reitmans, and Carter's OshKosh, offering options for baby gear, clothing, and toys.
What dining options are near Best Buy Charlottetown for customers to enjoy?
Customers can visit nearby restaurants such as Guac Mexi Grill for Mexican cuisine, Taste of Mediterranean for Mediterranean food, Domino's for pizza, or The Local Pub and Oyster Bar for seafood and pub fare.