VCA White Rose Animal Hospital

Reviews

• DA

  Debra Adams

  Jan 30, 2022
  5.0
  We have been with Dr Londons practice for years. We always have a great experience. Wonderful caring doctors. The staff has always gone out of Thier way to help you.
• JZ

  Jason Zortman

  Nov 17, 2019
  4.0
  A good vet
• CS

  Cody Stevenson

  Apr 21, 2017
  1.0
  I want to start off by saying that I am a reasonable person and this is the first review I have ever left on Google. I EXTREMELY RECOMMEND YOU DO NOT TAKE YOUR ANIMAL HERE. OUR PET IS NOW FIGHTING FOR HIS LIFE. READ BELOW: In December we took one of our Siberian Huskies in to see the doctor due to weight gain. Suzanne Steeley (she does not deserve the title of Doctor) examined him, took a blood test, and determined that he had a Thyroid issue and put him on Thyroid medication. Great we thought, he will be back to normal in no time. Wrong! After putting him on the medication it didn't take long for his mood to change dramatically. He become very sluggish and seemed depressed. We called the office concerned, but were reassured that this was just a side effect of the medicine. By February he had lost over 20lbs and had stopped having any interest in food. Again we called concerned and took him in for another exam. Again we were told this was from the medication and Suzanne Steely even stated "Aside from being over-weight he is a perfectly healthy dog." We continued the medication as we believed from the feedback he just needed to adjust, but he continued to get worse and worse. He would only eat chicken we cooked for him and eventually stopped that and stopped drinking water as well. I made the decision to take him off the meds about 2 weeks ago to see if he would improve. He continued to get worse though and all of my faith was lost in Mrs. Steely and Charles E. London's practice so we explored other options. Jameson (our Husky) has been in intensive care for the past week and has been seen by 5 separate Doctors in Maryland, 2 ultrasound specialist, a internal medicine specialist, his test results have been sent to specialist in California, and the overwhelming feedback is how the hell did they miss this!? He is now in late stage liver failure because this went undiagnosed for so long. We are doing everything we can to save him as he is only 5 years old. Two of the doctors said we have a strong case for a law suit due to the negligence by Charles E. London's office. However, our concern right now is saving his life and it is not looking good. I will do everything I can in my power to hold this office accountable and please think twice before you put your pets life in their hands. Because I hate negativity and Google won't allow me to give them anything less than 1 star... The man with the glasses and pony tail that works at the front desk is extremely attentive and nice. He has been my only positive experience working with this place. Kudos to him. Also, please do not insult me and respond to this review with an email address to someone I am sure probably can not offer any resolution to this issue. You contributed to shortening the life of a young pup. There is absolutely nothing you can do to fix this.

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