VCA White Rose Animal Hospital

Reviews

• SI

  sofia isabel

  Sep 24, 2025
  5.0
  Had a great experience here today for my kitty’s first vet appointment :) You can tell the staff genuinely cares about animals. Everything went so smoothly, they were transparent about costs, and treated my sweet girl so well. They also gifted us a little gift bag with some toys and a lint roller (which was definitely needed lol). Very glad my kitty has a great, welcoming place to come back to :)
• JB

  Jace Beleren

  Sep 30, 2017
  5.0
  Most excellent customer service we've had to date with our baby! Would highly recommend them to any pet owner.
• MS

  Mark Swartzbaugh

  Feb 22, 2017
  1.0
  VCA Charles E. London Animal Hospital and Suzanne Steeley, DVM essentially killed my healthy 9 month old puppy Oze. I took him there on Feb. 7 for them to do a routine neuter operation. 3 days later he was dead. I began getting concerned the evening of Feb 8 because he was vomiting and wasn't making urine. He would want to go out and would strain and push but nothing was coming out. After taking him back to my vet on the 9th and getting no relief, we headed down to a specialist in Towson, MD who did an exploratory surgery. You can read his findings within the attached letter, but basically his urinary system had been sutured closed in 2 places, had a hole in the neck of his bladder and unrepairable tissue damage. To add insult to injury, the testicle, that was the point of the initial procedure, had been left inside him. So I guess she removed something else? I don't know. The surgeon in Towson said he couldn't locate the prostate and the urethra wasn't located where it was supposed to be. I want to complement the specialist in Towson, however, because he and the entire facility and staff couldn't have been more considerate and professional. It was startling to contrast them against the incompetence and apathy I received from my vet at VCA. I wouldn't want anyone else to experience the pain and loss Oze and I have had to endure. This is just the beginning of my campaign to make sure that everyone possible hears our story. I gave them 1 star because google doesn't let you give 0.

Frequently Asked Questions About VCA White Rose Animal Hospital