Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wind Gap, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
177 reviews
5 stars
138
4 stars
15
3 stars
6
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Sean, Amber, and John.
Efficiency
Several reviews noted quick and efficient service, with customers appreciating the timely assistance they received during their visits.
Inconsistency
Some customers reported inconsistent experiences, with a few mentioning long wait times and unhelpful staff during busy periods.
Sales Practices
There were complaints regarding unclear sales practices and issues with billing, including unexpected fees and problems with trade-ins.
Store Management
Feedback indicated concerns about store management and employee training, with some customers recommending alternative locations for better service.
- GSGabriele StrahleNov 9, 20255.0Sean was very patient and helpful in helping us navigate all our choices.
- MHMelissa HNov 8, 20255.0Just had to stop in, Justin is AMAZING!! We had to drive an hour to get our FIOS box because ours died and he could not be more wonderful if he tried. Thank you so much for all of your help. Also, do have to say that Verizon FIOS is HANDS DOWN the best interest I have ever had! Thanks again Justin, we truly appreciated your spectacular service!
- CHCarol Tschersich HoffmannNov 4, 20255.0Justin was extremely friendly and very very knowledgeable of what I needed and any questions. I asked him. I hesitated going there because I had a very horrible experience. The last time I went I am glad I decided to try it again.
- CSClive SeddonSep 7, 20255.0Quick efficient
- LBLinda BreitlauchAug 12, 20255.0Justin was an amazing help and very knowledgeable and personable. Got a wonderful update.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Wind Gap, PA?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours for the Verizon store at 1001 S Broadway, Wind Gap?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 4:00 PM.
What brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and others.
Does the Verizon store offer in-store pickup?
Yes, the store offers in-store pickup service.
What payment methods are accepted at the Verizon store in Wind Gap?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find the Verizon store in Wind Gap, PA?
The Verizon store is located at 1001 S Broadway, Wind Gap, PA 18091, USA.
Is the Verizon store at Wind Gap accessible for Spanish-speaking customers?
Yes, the store provides services in English and Spanish languages.
Are there any nearby restaurants where I can eat before or after visiting the Verizon store in Wind Gap?
Yes, nearby dining options include McDonald's, Arby's, Gap Diner, Subway, Wendy's, Burger King, Three Brothers Pizza, and Rita's Ice Custard Happiness for ice cream.
What nearby automotive services are available around the Verizon store in Wind Gap?
Nearby automotive services include Spanky's Car Wash, Three Bros. Enterp, Simon's Auto Detailing, Wind Gap Chevrolet, Windgap Chevrolet Buick, Midas, AutoZone, and Bob O at Wind Gap Chevrolet Buick.
Are there any convenient nearby places to fuel up or grab essentials when visiting the Verizon store?
Yes, nearby gas stations and convenience stores include Sunoco and CITGO.