Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and knowledgeable staff to reports of unprofessional behavior and long wait times for assistance.
Product Availability
Several customers expressed frustration over items being out of stock or misrepresented in terms of condition, particularly with open box items.
Geek Squad Experience
While some customers praised the Geek Squad for their technical assistance, others reported issues with service quality and communication.
Store Environment
Reviews highlighted a lack of organization and cleanliness in the store, with some customers describing it as a 'dump'.
Online Order Issues
Numerous complaints were made regarding difficulties with online orders, including delays in delivery and poor communication about order status.