Verizon

3.8
306 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Williamsport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1931 E 3rd St, Williamsport, PA
17701, United States

Hours

Reviews

3.6
192 reviews
5 stars
98
4 stars
25
3 stars
16
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for poor attitudes and lack of assistance.

Billing Issues

Frequent complaints about billing inaccuracies and lack of follow-up on issues, leading to frustration among customers.

Store Experience

Customers report long wait times and inconsistent service quality, with some expressing dissatisfaction with the store's management and organization.

Staff Competence

While some employees are highlighted for their exceptional service, others are noted for inadequate training and poor problem-solving skills.
  • FF
    Frank
    Dec 10, 2025
    1.0
    Corporate and local, are not in the same universe. Diffinetly corporate issues.
  • MK
    Melissa Koch
    Nov 3, 2025
    5.0
    Very fast service
  • TG
    Tiffany George
    Oct 17, 2025
    5.0
    Was not there for myself but for my friend and they were willing to help me with everything that I needed!
  • TF
    Trevor Fisher
    Oct 14, 2025
    1.0
    Managers don't have to work but they put you in the kiosk and then walk in the back to hide. Customer service sucks
  • CG
    Christina Golamis
    Oct 1, 2025
    1.0
    Inadequate, inefficient, not friendly, high turnover in staff.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Williamsport, PA?

The Verizon store in Williamsport is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Can I schedule an in-store appointment at the Verizon Williamsport location?

Yes, you can schedule an in-store appointments online through the Verizon website or via the My Verizon app.