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Brand Certified

Verizon

3.8
(310 reviews)

Business Details

1931 E 3rd St, Williamsport, PA
17701, United States
(570) 321-1896

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Williamsport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1931 E 3rd St, Williamsport, PA
17701, United States

Hours

Reviews

3.8
310 reviews
5 stars
177
4 stars
32
3 stars
18
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.

Billing Issues

Numerous customers reported problems with billing accuracy and unexpected charges, leading to frustration and dissatisfaction.

Long Wait Times

Many customers experienced long wait times in-store, often feeling neglected or overlooked during their visits.

Staff Competence

While some staff members received commendations for their expertise and assistance, others were noted for inadequate training and poor service.

Store Environment

The store is generally described as clean and well-stocked, but some customers expressed concerns about the overall management and organization.
  • CK
    caleb killinger
    Feb 8, 2026
    1.0
    Called talked mike said he would hold a phone for me to drive from state college to the store in Williamsport when I got there asked for mike he looked at me said I sold the phone what a joke that place is verizon has no respect for customer
  • JJ
    Joseph Johnson
    Jan 19, 2026
    1.0
    Was blatantly lied to about how much a trade in value would be for 3 phones! Sales person admitted he mistold us, but manager said there was nothing they could do. Took forever dealing with Verizon customer support who said they could remedy the situation with a credit, but that credit seems to have disappeared from the bill. I will try again with the customer service and update this post, but do not use this store!!!!
  • BR
    Brandon Rodriguez
    Jan 18, 2026
    1.0
    A joke of a cellular service company. Random outages all the time. Overly expensive with terrible coverage. I'll literally have 0 bars in the middle of the city.
  • FF
    Frank
    Dec 10, 2025
    1.0
    Corporate and local, are not in the same universe. Diffinetly corporate issues.
  • MK
    Melissa Koch
    Nov 3, 2025
    5.0
    Very fast service

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Williamsport, PA?

The Verizon store in Williamsport is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Can I schedule an in-store appointment at the Verizon Williamsport location?

Yes, you can schedule an in-store appointments online through the Verizon website or via the My Verizon app.

Brand Certified Facts from Verizon

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