Visit our store at Williamsport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Billing Issues
Numerous customers reported problems with billing accuracy and unexpected charges, leading to frustration and dissatisfaction.
Long Wait Times
Many customers experienced long wait times in-store, often feeling neglected or overlooked during their visits.
Staff Competence
While some staff members received commendations for their expertise and assistance, others were noted for inadequate training and poor service.
Store Environment
The store is generally described as clean and well-stocked, but some customers expressed concerns about the overall management and organization.
CK
caleb killinger
Feb 8, 2026
1.0
Called talked mike said he would hold a phone for me to drive from state college to the store in Williamsport when I got there asked for mike he looked at me said I sold the phone what a joke that place is verizon has no respect for customer
JJ
Joseph Johnson
Jan 19, 2026
1.0
Was blatantly lied to about how much a trade in value would be for 3 phones! Sales person admitted he mistold us, but manager said there was nothing they could do. Took forever dealing with Verizon customer support who said they could remedy the situation with a credit, but that credit seems to have disappeared from the bill. I will try again with the customer service and update this post, but do not use this store!!!!
BR
Brandon Rodriguez
Jan 18, 2026
1.0
A joke of a cellular service company. Random outages all the time. Overly expensive with terrible coverage. I'll literally have 0 bars in the middle of the city.
FF
Frank
Dec 10, 2025
1.0
Corporate and local, are not in the same universe. Diffinetly corporate issues.
What are the store hours for Verizon in Williamsport, PA?
The Verizon store in Williamsport is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Williamsport location?
Yes, you can schedule an in-store appointments online through the Verizon website or via the My Verizon app.
What mobile phone brands are available at Verizon Williamsport?
Verizon Williamsport offers a variety of brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Williamsport offer in-store pickup and delivery services?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of services does Verizon Williamsport provide?
The store provides mobile plans, wireless internet plans, and voice plans, along with business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Williamsport?
Verizon Williamsport accepts pay by check, debit cards, mobile NFC payments, and does not require cash only.
Is free Wi-Fi available at Verizon Williamsport?
Yes, the store offers free Wi-Fi for customers.
Are there any beauty salons near Verizon Williamsport?
Yes, nearby beauty salons include Holiday Hair and European Nail and Spa, which you might visit before or after your appointment at Verizon.
Where can I find a nearby credit union or bank near Verizon Williamsport?
Members 1st Federal Credit Union and Truist are nearby options for banking services if you need to handle financial tasks during your visit to Verizon.
What other shopping centers or stores are close to Verizon Williamsport?
Loyal Plaza shopping center, Kmart, and Staples are nearby stores where you can shop for additional items when visiting the Verizon store.
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