Visit our store at Williamsport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for poor attitudes and lack of assistance.
Billing Issues
Frequent complaints about billing inaccuracies and lack of follow-up on issues, leading to frustration among customers.
Store Experience
Customers report long wait times and inconsistent service quality, with some expressing dissatisfaction with the store's management and organization.
Staff Competence
While some employees are highlighted for their exceptional service, others are noted for inadequate training and poor problem-solving skills.
FF
Frank
Dec 10, 2025
1.0
Corporate and local, are not in the same universe. Diffinetly corporate issues.
MK
Melissa Koch
Nov 3, 2025
5.0
Very fast service
TG
Tiffany George
Oct 17, 2025
5.0
Was not there for myself but for my friend and they were willing to help me with everything that I needed!
TF
Trevor Fisher
Oct 14, 2025
1.0
Managers don't have to work but they put you in the kiosk and then walk in the back to hide. Customer service sucks
CG
Christina Golamis
Oct 1, 2025
1.0
Inadequate, inefficient, not friendly, high turnover in staff.
What are the store hours for Verizon in Williamsport, PA?
The Verizon store in Williamsport is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Williamsport location?
Yes, you can schedule an in-store appointments online through the Verizon website or via the My Verizon app.
What mobile phone brands are available at Verizon Williamsport?
Verizon Williamsport offers a variety of brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Williamsport offer in-store pickup and delivery services?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of services does Verizon Williamsport provide?
The store provides mobile plans, wireless internet plans, and voice plans, along with business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Williamsport?
Verizon Williamsport accepts pay by check, debit cards, mobile NFC payments, and does not require cash only.
Is free Wi-Fi available at Verizon Williamsport?
Yes, the store offers free Wi-Fi for customers.
Are there any beauty salons near Verizon Williamsport?
Yes, nearby beauty salons include Holiday Hair and European Nail and Spa, which you might visit before or after your appointment at Verizon.
Where can I find a nearby credit union or bank near Verizon Williamsport?
Members 1st Federal Credit Union and Truist are nearby options for banking services if you need to handle financial tasks during your visit to Verizon.
What other shopping centers or stores are close to Verizon Williamsport?
Loyal Plaza shopping center, Kmart, and Staples are nearby stores where you can shop for additional items when visiting the Verizon store.