Apple Lehigh Valley

Reviews

• JG

  Jade Geist

  3 days ago
  5.0
  I went in today to buy a new iPad and some accessories. The employee (I really wish I remembered her name) was the best! She was so kind, patient, helpful, and knowledgeable. I honestly expected to be at the store for an hour plus but I was done in like 45 minutes. To the girl that helped me if you’re reading this…you slayed!!
• JP

  Jacqueline Pimentel

  Feb 26, 2026
  5.0
  I had an outstanding experience at the Apple Store - Lehigh Valley Mall thanks to Niko. He is extremely knowledgeable, patient, and professional. He explains everything clearly and makes sure you truly understand your options before making any decisions. What really stood out to me is that his attention wasn’t just focused on me. I was there with my husband and my 9-year-old daughter, and he was equally attentive, kind, and respectful to all three of us. He made my daughter feel included in the conversation, answered our questions with care, and treated our family with genuine warmth. I actually came back specifically to be assisted by him again because of how confident and comfortable he made us feel during our first visit. While waiting, I observed him helping another customer with the same level of patience and dedication. It’s clear he consistently provides exceptional service. Apple is truly fortunate to have someone like Niko on their team. Outstanding customer service
• LW

  Lori Wnek

  Feb 21, 2026
  5.0
  Imee, thank you for guiding me through my 1-2-3 issues I came in to talk about. Walked out with my new IPad, untangled 3 device syncing and use of thumb drive. I love all my Apple products. Time for a new IPhone soon. Imee is so knowledgeable and explanations are on target. Lori Wnek
• LT

  L T

  Feb 20, 2026
  1.0
  Do not take your iPhone here for repair, they will break it
• MM

  manadai

  Feb 6, 2026
  3.0
  Customer care is not the best . I have been going for a couple of times and all I can said is that these people do not acknowledge customers time. Every-time they ignore customers talking to each other about personal staff or other staff unrelated to the customer. the waiting time in there is ridiculous and you have to request these people to stop talking to each other wise they don’t care .

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