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Brand Certified

Verizon

4.8
(664 reviews)

Business Details

(484) 947-5007
http://www.wirelessnation.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, West Chester, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1480 W Chester Pike.

Details

  • Curbside pickupNot available

Location

Verizon
1480 W Chester Pike, West Chester, PA
19382, United States

Hours

Reviews

4.8
664 reviews
5 stars
622
4 stars
4
3 stars
2
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Anthony, Ronak, and Steven.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Efficiency

Several customers noted quick and efficient service during their visits, especially when setting up new phones or resolving issues.

Technical Support

Customers appreciated the staff's ability to assist with technical issues and phone setups, often going above and beyond to ensure satisfaction.
  • KR
    Kim Roche
    5 days ago
    5.0
    We stopped in on a Saturday evening hoping to ask about updating my iPhone. Bobby was incredibly knowledgeable and kind throughout the process. He patiently walked us through our options and updated our plan. I highly recommend this store and Bobby for their excellent customer service.
  • WD
    William Douglas
    Feb 15, 2026
    1.0
    Awful customer service. Bought a phone at a different location, stopped here to get eSIM transferred and the guy tried to charge me $50. Ran me and another customer off at the same time. I’d recommend driving to Thorndale over this location.
  • JB
    Janet Boyd
    Feb 12, 2026
    5.0
    I came in the store today having extremely difficult issues with my phone having been locked. Anthony tried to help but was unable to, pointed me in the right direction and unfortunately my phone had to be erased loskmgnall information but he was the able to help get everything re-uploaded. Great fella
  • KL
    Kristian Lang
    Feb 5, 2026
    1.0
    The staff ignored my 5 year old son and me for over an hour..They were to busy helping other people..When I got seen, they gave me a hard time. I will never go there again.
  • JS
    J Slusser
    Jan 31, 2026
    5.0
    Went to this Verizon location today. Daughters phone wouldn’t turn on and Bobby was able to get us a new phone and plan. His customer service and knowledge was exceptional!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in West Chester offer?

Wireless Zone offers the latest Verizon devices including smartphones, tablets, home internet, tech accessories, connected devices, and award-winning customer service.

Where is the Verizon Wireless Zone store located in West Chester?

The store is located at 1480 W Chester Pike, West Chester, PA 19382, USA.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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