Verizon

4.7
306 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
314 E Lancaster Ave, Wayne, PA
19087, United States

Hours

Reviews

4.7
301 reviews
5 stars
268
4 stars
7
3 stars
3
2 stars
0
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Noah, Brody, and Danny, highlighting their patience and willingness to assist.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful service, particularly from specific employees.

Sales Pressure

Several reviews mentioned feeling pressured to make purchases or upgrade, leading to negative experiences.

Technical Assistance

Customers appreciated the technical support provided, especially for complex issues, with staff going above and beyond to resolve problems.

Follow-Up Issues

There were complaints about lack of follow-up on trade-ins and billing issues, causing frustration among customers.
  • CG
    Cherie Galbrun-Gerry
    Oct 4, 2025
    5.0
    Awesome help. Excellent experience. Bob is extremely knowledgeable.
  • MC
    Mare Caldwell-Tripline
    Oct 1, 2025
    5.0
    Bobby at the Wayne, PA location helped me with a simple fix that not even Apple could for my iPhone. Highly recommend! He knew his stuff.
  • BF
    Bobby Finn
    Sep 30, 2025
    5.0
    Great experience. Good people.
  • LE
    Lisa Eshleman
    Sep 7, 2025
    1.0
    Rude employee from the second walked in. Second time we had to go there and the first people gave us completely incorrect information. Went to another location after they couldn’t help the second time. Terrible experience
  • ML
    Mrs. Laura Losey
    Sep 7, 2025
    5.0
    Went to the store to get my daughter her first Apple Watch and switch my phone from an android to an iPhone to manage it. We worked with Angelo and I cannot say enough positive things about the experience. He was patient, answered every question, helped to set things up and worked through some Apple account issues we were having during the initial set up. Overall he spent over 4 hours helping us get everything set and explaining everything both about billing and how things work with the watch and phone. Highly recommend this store and Angelo in particular!

Frequently Asked Questions About Verizon

What services does the Verizon store at 314 E Lancaster Ave offer?

The Verizon store offers wireless devices from brands like Apple, Samsung, Google, and Motorola, Verizon plans, wireless accessories, and exclusive Verizon services.

What are the operating hours of the Verizon store in Wayne, PA?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.