Verizon

4.7
307 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
314 E Lancaster Ave, Wayne, PA
19087, United States

Hours

Reviews

4.7
302 reviews
5 stars
269
4 stars
7
3 stars
3
2 stars
0
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness and knowledge, while others were reported as rude and unprofessional.

Employee Performance

Several employees, particularly Noah, Brody, and Danny, were highlighted for their exceptional service, patience, and expertise, while others like Bob and Danny Kim received negative feedback.

Sales Experience

Customers reported both positive and negative experiences regarding sales practices, with some feeling pressured or misled, while others appreciated the transparency and assistance provided.

Store Environment

The store environment was generally described as friendly and welcoming, but some customers noted issues with specific employees that detracted from their overall experience.
  • LL
    LL
    Dec 20, 2025
    5.0
    My husband and I were in recently and worked with Angelo Seach, Sales Rep and Bobby Teichert, Training Sales Rep. They were both truly amazing and provided wonderful customer service, assistance setting up new phone and ipad. We cannot say enough about this dynamic duo. In addition they were extremely patient, professional and provided the time we needed. Recommendation to make an appointment. The Manager Bob is great too.
  • CG
    Cherie Galbrun-Gerry
    Oct 4, 2025
    5.0
    Awesome help. Excellent experience. Bob is extremely knowledgeable.
  • MC
    Mare Caldwell-Tripline
    Oct 1, 2025
    5.0
    Bobby at the Wayne, PA location helped me with a simple fix that not even Apple could for my iPhone. Highly recommend! He knew his stuff.
  • BF
    Bobby Finn
    Sep 30, 2025
    5.0
    Great experience. Good people.
  • ML
    Mrs. Laura Losey
    Sep 7, 2025
    5.0
    Went to the store to get my daughter her first Apple Watch and switch my phone from an android to an iPhone to manage it. We worked with Angelo and I cannot say enough positive things about the experience. He was patient, answered every question, helped to set things up and worked through some Apple account issues we were having during the initial set up. Overall he spent over 4 hours helping us get everything set and explaining everything both about billing and how things work with the watch and phone. Highly recommend this store and Angelo in particular!

Frequently Asked Questions About Verizon

What services does the Verizon store at 314 E Lancaster Ave offer?

The Verizon store offers wireless devices from brands like Apple, Samsung, Google, and Motorola, Verizon plans, wireless accessories, and exclusive Verizon services.

What are the operating hours of the Verizon store in Wayne, PA?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.