Best Buy

4.0
1820 reviews
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Business Details

300 Shoppes Stroud, Stroudsburg, PA
18360, United States
(570) 476-1421
https://stores.bestbuy.com/pa/stroudsburg/300-shoppes-stroud-1442.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
300 Shoppes Stroud, Stroudsburg, PA
18360, United States

Hours

Reviews

4.0
1,820 reviews
5 stars
962
4 stars
412
3 stars
183
2 stars
71
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and lack of knowledge from employees.

Product Availability

Several reviews indicated issues with product availability and stock levels, with customers often finding shelves bare or being informed that items were out of stock.

Delivery Issues

Numerous customers expressed frustration with delivery and installation services, citing delays, miscommunication, and poor handling of orders.

Geek Squad Performance

The Geek Squad received mixed reviews, with some customers praising their knowledge and assistance, while others criticized their effectiveness and service quality.
  • MM
    mish R (Michi)
    6 days ago
    3.0
    It’s clean and organized but so difficult to get answers from any employee here
  • WN
    wendy Nunn
    Dec 27, 2025
    5.0
    Was able to schedule an easy and quick appointment. Checked my pc and was able to confirm the issue with codie. He was very helpful
  • DL
    Diana Lopez
    Dec 24, 2025
    5.0
    Thank you for the patience displayed. The customers were antsy and impatient. Last minute buyers like me appreciate it.
  • KQ
    Kim Quilla
    Dec 17, 2025
    1.0
    Worst experience!!!!! Ordered thousands of dollars of equipment and they can't seem to get together the large screen tv and expensive sound system to make the delivery and the expensive installation. So far waiting a month for it. It's a ruin around scam. Shame on them for treating their long standing customers insignificantly. Guess they don't need my business so I think I'll be giving my money to another company who will be more reliable!!!
  • BB
    bryan bockhorn
    Dec 16, 2025
    1.0
    Well I love me some best buy.. always get my electronics here. I tried the Roadie to have Christmas presents delivered; they picked the items up, drove the opposite direction of my home and canceled the order. Best part?? Customer service does not answer the phone, you cannot talk to someone at the local store and i even tried other avenues like geek squad, which connected me to someone in India. What do I do now? I tried the email and chat... both directed me to the page stating it was picked up and canceled. Hopefully the store is still there and the employees were not replaced by robots yet.
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Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Stroudsburg?

Best Buy in Stroudsburg is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.

Does Best Buy in Stroudsburg offer in-store pickup?

Yes, Best Buy offers same day in-store pickup for online orders at this location.