VCA Metzger Animal Hospital

Reviews

• JB

  Joni Bliler

  3 days ago
  1.0
  If you have a pet emergency and can go somewhere else, do it. The only good thing I have to say is that they are open 24/7 and can stabilize an ill or injured pet. Aside from that I had a horrible experience. Years ago I used them and it was amazing. 100% positive experience. Being part of VCA now has apparently made a significant difference. Some examples of my experience: having to tell staff 4 different times what meds my dog was on (did no one write it down or put it in the computer?), getting test results with bad news from a doctor who has no compassion or feeling as if he was talking about an object AND being given only minimal info and having to ask a multitude of questions just to make sense of things myself. No guidance at all to make an informed decision (which is hard when you have so little to work with!). Finding out your dog has cancer from a different person than the one who gave you the news and used the terms mass and tumor (not all tumors are cancerous), so kind of a big deal. Being prescribed Prednisone, but no explanation as to why and what it is expected to do, and being sent home before the dog was confirmed to be stable. It blows my mind that they found 4 "tumors" in my dog and couldn't offer me any information on what my options were, what their educated guess was regarding the diagnosis and outcome, and then prescribing a med with no information as to why. I can see why these people are not in human healthcare because because manner is non existent. They need to figure out that some of us love our pets as if they were our own flesh and blood! I will not ever use them again!
• AB

  Amy B

  4 days ago
  4.0
  Very impressed with the compassionate team here from the doctors to technicians and front desk staff. Dr. Martinez and Dr. Ervine were amazing and I’m so grateful that we were initially in their care! Unfortunately, I can’t say the same for Dr. Wasson who could never find time to come into the room and discuss any next steps about my dog’s critical care plan. I was there for hours visiting and determining next steps and never once met her or spoke to her. So much so that I had to contact other doctors for advice. Kudos to your technicians for doing all of her work and having the conversations for her. She clearly lacks compassion that is absolutely necessary in this field & this came across as though she knew she wouldn’t be profiting on additional services as we needed to get to a specialist.
• CY

  C. R. Yetter

  Apr 14, 2026
  5.0
  Great animal hospital. Had my German shepherd there to get his leg fixed and would go back again.
• KM

  Kensley McCahan

  Apr 10, 2026
  1.0
  Worst vet that you could ever go to. They only care about your money and that is it. Take your pet elsewhere where there is actual empathy and where you can be charged at an actual reasonable price. My dog had a nasal tumor and was having nosebleeds, one night a couple months ago she had a really bad one so we had to bring her in. $800 bill after them only doing bloodwork that came back normal. Then we were told that there was nothing else they could do for her except send us home because we could not afford any of the other options that they were giving us since the prices are outrageous. Last week we had to bring her in to be put down, it was the middle of the night and the only vet near us that was open. We have waited for the call all week for us to be able to go pick up her paw prints and ashes (that are fully paid for from a good friend of ours) only to get a call today saying that she has been sitting in a fridge all week long without our knowledge because they refuse to send her over to be cremated until her bill from her bloodwork is paid off (we have a plan set up for payment and have been contributing money towards it every two weeks). So now our dead dog is being held captive in a fridge until we can pay off her previous bill from the bloodwork even though her cremation and euthanasia IS PAID FOR. Keep in mind we were not told that ANY of this was going to happen or was even a problem when we brought her in that night to be put down. Absolutely disgusting money hungry behavior and will never be recommending this place to anyone.
• MG

  Mary Gudall

  Apr 6, 2026
  5.0
  My pups have medical issues. One had cancer and the other has Addison's. Adding in other emergencies from time to time, having great vets available 24/7 and 365 days a year makes me feel secure in their welfare. The doctors and staff are amazing. Maggie just turned 14 in February after being diagnosed with cancer at 12. We were blessed finding these guys.

Frequently Asked Questions About VCA Metzger Animal Hospital