Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,720 reviews
5 stars
820
4 stars
450
3 stars
188
2 stars
86
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences, unhelpful staff, and long wait times for assistance.
Product Availability
Customers expressed frustration over the lack of stock for advertised items and poor communication regarding product availability.
Geek Squad Performance
While some customers praised the Geek Squad for their technical assistance, others reported dissatisfaction with their service, including installation issues and lack of accountability.
Store Environment
The store atmosphere is described as chaotic and unwelcoming, with employees often seen socializing rather than assisting customers.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided helpful and friendly service.
- TLThomas Larson1 day ago2.0We stopped in yesterday to purchase a phone, online. It showed that there was a discount with activation, and a salesperson confirmed that however we were not able to get into the account. Came in today to get everything sorted and purchase a new phone. The system was not showing the discount and our sales person got a manager to help, who then explained to him that we were ineligible for the discount. We then decided to not activate the phone. We also tried to purchase a pair of earbuds, and waited nearly an hour for somebody to find them and bring them over. Our salesperson had to leave, and said that one of the managers would be over to finish out the transaction. We waited for another 20 minutes for somebody to come help us, but ended up having to track down a salesperson ourselves. We had given up on the ear buds, bought the phone and left. Our original salesman, Lil Spence was great. He was friendly and kind. We were very under impressed with the staff from yesterday and the others we interacted with today. Over all an incredibly poor experience and I will certainly hesitate to go back.
- JKJustin KNov 5, 20251.0I went to Best Buy’s Geek Squad at this location because my Apple AirPods weren’t working (the right earbud stopped working). They ran diagnostic tests and kept me there for over an hour, only to tell me at the end that they couldn’t do anything and that I needed to contact Apple support. What’s the point of even having Geek Squad if they can’t actually fix anything? I left completely frustrated and felt like my time was totally wasted. I expected real help or at least a clear solution, not to be passed off to another company. Since I have two-year warranty plan, I asked why I couldn’t just get new headphones? And I was told, “Our system is down, there’s nothing I can do right now.”Real professional, Geek Squad! I felt completely brushed off and gaslit. Thanks for nothing.
- SSSanguineCavalierOct 3, 20251.0Slowest service ever try to charge you for things they don't need to charge you for so always make sure you're on top of them alot of uneducated people its the worst experience I ever had
- AMAvry McManusSep 11, 20255.0Nice place, helpful people
- JMJack MakepeaceSep 4, 20253.0Terrible selection for computer accessories. Only 1 monitor mount and no mouse pads
Frequently Asked Questions About Best Buy
What are the opening hours of Best Buy at 1650 N Atherton St, State College?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup service?
Best Buy offers curbside pickup services for convenient and safe order collection.
Can I get my electronics repaired at Best Buy in State College?
Yes, Best Buy provides service and repair for electronics through their Geek Squad support.
What types of products does Best Buy in State College sell?
This store sells TVs, computers, appliances, cameras, home electronics, and more.
Are appointments required to shop in-store at Best Buy State College?
No, appointments are not required to shop in-store at this location.
What payment methods does Best Buy accept?
Best Buy accepts checks, debit cards, and does not require cash-only payments.
Is there electronic recycling available at Best Buy in State College?
Yes, Best Buy offers electronics recycling services at this location.
Where can I find Geek Squad services near Best Buy for electronics support?
Geek Squad is located near Best Buy and offers electronics, mobile phone store, and TV mounting services.
Are there any convenient shipping or courier services near Best Buy in State College?
Yes, UPS Access Point location and UPS Alliance Shipping Partner are nearby for courier and delivery services.
What dining options are available near Best Buy in State College?
Nearby dining options include Red Lobster for seafood and American food, Panera Bread for coffee and bakery items, Wendy's for fast food, and Dolly's Washhouses with fast food services.