Mixed feedback on customer service; some employees were praised for being helpful, while others were criticized for being rude or unresponsive.
Product Availability
Customers expressed frustration over inaccurate stock information and limited selection of items in-store.
Geek Squad Performance
Geek Squad received both praise for their helpfulness and criticism for inefficiency and inability to resolve issues.
Store Environment
The store atmosphere was described as unwelcoming at times, with reports of employees being disengaged or unhelpful.
Online Order Issues
Several customers reported problems with online orders, including delays and difficulties in obtaining refunds.
CL
Cla Lan
3 days ago
1.0
It is absolutely impossible to reach anyone that works inside the store . If you would like to call quickly about availability you must wait on hold to get connected to a call center which wont understand your question .whats so expensive about having an on site employee answer the phone, if you want a real answer over the phone you have to escalate to upper management anyways .
DL
diane loesch
Dec 28, 2025
5.0
Always friendly and helpful
EW
E W
Dec 24, 2025
4.0
Amazon sardonic thing to go into Best Buy especially on Christmas Eve at least when I went there was no rush there was a completely empty store and I felt like we sold his Best Buy workers had given up on living it was pretty funny because basically I walked in and I walked out and under 15 minutes I got exactly what I needed and the Best Buy clowns at work they were able to find exactly what I needed even though it was a used or open box items that basically they shouldn't have been able to find because the terrible sight that Best Buy pushes on me always tells me that the item is unavailable or tries to ship it to me or some asinine thing so I'll props to the actual store I think Simon should get a promotion if anyone's actually reading this
WL
W Moore (Lee)
Dec 18, 2025
5.0
The manager and employees were extremely accommodating that helped me figure out a problem with getting this massive TV in my vehicle. I drove 150 miles to get it because it was the best price I had ever seen for this model did everybody that works there is amazing. I highly recommend Best Buy no matter where you're at!
KK
Kharma
Dec 6, 2025
2.0
My bf and I had gone to this store to get some items for the house we needed and we asked a few young men for help. Im not usually a Karen but today I will be.
The first one was kind, I didnt catch his name but he was working hard.
The second was on his phone and couldn't have cared less on what I had asked, and didnt know what I was even asking for although he took us to a isle that was close enough we found what we were looking for.
The one that made me angry was Jaden. He was standing by the door and was upset that he had to stop talking to someone to check us out, he walked over and didnt say one thing to us. When we walked up he ignored us asking how he was doing, talked to his friend who walked up to the counter saying "last time I waited yall dipped out" or along those lines, didnt ask us if we were members, didnt ask us if we wanted a bag. Straight up anti social and disrespectful. I usually dont care but he looked me in the face, ignored me and continued his convo with his friend. Rude. If you cant work retail, dont.
What are the opening hours of Best Buy at 1650 N Atherton St, State College?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup service?
Best Buy offers curbside pickup services for convenient and safe order collection.
Can I get my electronics repaired at Best Buy in State College?
Yes, Best Buy provides service and repair for electronics through their Geek Squad support.
What types of products does Best Buy in State College sell?
This store sells TVs, computers, appliances, cameras, home electronics, and more.
Are appointments required to shop in-store at Best Buy State College?
No, appointments are not required to shop in-store at this location.
What payment methods does Best Buy accept?
Best Buy accepts checks, debit cards, and does not require cash-only payments.
Is there electronic recycling available at Best Buy in State College?
Yes, Best Buy offers electronics recycling services at this location.
Where can I find Geek Squad services near Best Buy for electronics support?
Geek Squad is located near Best Buy and offers electronics, mobile phone store, and TV mounting services.
Are there any convenient shipping or courier services near Best Buy in State College?
Yes, UPS Access Point location and UPS Alliance Shipping Partner are nearby for courier and delivery services.
What dining options are available near Best Buy in State College?
Nearby dining options include Red Lobster for seafood and American food, Panera Bread for coffee and bakery items, Wendy's for fast food, and Dolly's Washhouses with fast food services.