Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,541 reviews
5 stars
2,366
4 stars
1,086
3 stars
495
2 stars
200
1 star
394
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted exceptional customer service experiences, particularly with employees like Ben Feldman and Sanaullah, who went above and beyond to assist customers.
Inventory Issues
Customers frequently reported problems with low inventory and stock availability, leading to disappointment and frustration.
Delivery Problems
Multiple reviews mentioned issues with delivery services, including delays and poor handling of packages.
Mixed Experiences
While some customers praised the helpfulness of staff, others noted a lack of assistance and long wait times for help.
Pricing Concerns
Several customers felt that prices were high compared to competitors, with some expressing dissatisfaction with pressure sales tactics.
- LLLethimcook0102Jan 4, 20265.0Service here has always been excellent, I came here to get a dash cam installed and the guys were honest enough to offer me a better option at a lesser price. Because what I had purchased made no sense since I already had a part of it already factory installed.
- RFRafhia FosterDec 31, 20253.0I got a great deal on appliances but I was sad to see how empty it was compared to years ago. I would love some music or music related items to be included in their stock.
- TMTadeo MarcosDec 31, 20255.0Found a great sales woman and a great deal on a laptop.
- NMNikki MartinoDec 24, 20255.0My boyfriend and I went to Best Buy to buy my daughter’s iPhones for Christmas. I was already hesitant for them to have a phone to begin with because of the responsibility that comes along with having one. I have dropped my phone countless times, so I know for a fact kids are prone to the same thing. We wanted to purchase refurbished iPhones with insurance on them. We purchased the $180 Best Buy Total Plan ; which the young man had told us that the phones would in fact be covered. On the way out my bf wanted to stop over at Geek Squad to ask a question. He approached a man who asked to see our receipt and continued to explain that because the phones we purchased were 2 yrs old than a certain generation, in reality we would only be getting 20% off and it would in fact NOT be covered. The gentleman whose name is Ben Feldman (Consultation Agent, Geek Squad) went ABOVE AND BEYOND FOR US! Talk about a WONDERFUL CHRISTMAS! 🎄 this man DESERVES A RAISE! After explaining what we bought he went out of his way to tell us that if we bought these newer phones they in fact will be covered and we would actually be SAVING $35!!!! I was in shock! This man could have simply allowed us to believe what the First Gentleman told us and walk out ; INSTEAD, he went ABOVE AND BEYOND FOR US! He literally gave us a way better deal and explained everything THOROUGHLY to us! He was WONDERFUL! He deserves a raise! If you have any questions at Best Buy, GO SEE BEN FELDMAN IMMEDIATELY!!!!!!!!!! Thank you a MILLION BEN!
- TFTim FosterDec 23, 20251.0The pressure sales of the warranties and the credit card application is ridiculous. I spoke to a manager who basically just listened to me to pacify me. If I had not been shopping last minute for Christmas I would have just walked out and gone to Amazon for my purchase. Enjoy the last $1000 I will ever spend at best buy. Remember no means no.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Springfield, PA?
Best Buy in Springfield, PA is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Springfield offer in-store and curbside pickup?
Yes, Best Buy Springfield offers both in-store pickup and curbside pickup services.
What types of products can I find at Best Buy Springfield?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Springfield.
Does Best Buy Springfield provide Geek Squad support?
Yes, Geek Squad support is available at Best Buy Springfield for expert assistance and repairs.
What payment methods are accepted at Best Buy Springfield?
Best Buy Springfield accepts payment by checks and debit cards; they do not require cash only transactions.
Does Best Buy Springfield offer electronics recycling services?
Yes, electronics recycling services are available at Best Buy Springfield.
Where can I repair my computer or phone near Best Buy Springfield?
Nearby repair options include Geek Squad at Best Buy, Springfield Computer & Phone Repair by GSK TECHNOLOGIES, and NXT Computers, all offering IT and electronics repair services.
Are there dining options near Best Buy Springfield?
Yes, the Red Iron PUB, an American restaurant, is located nearby for dining before or after your shopping trip.
What nearby services are available for guests visiting Best Buy Springfield?
Guests can access various nearby services including Days Inn hotel, Sunshine Nails and Spa for beauty treatments, and Banfield Pet Hospital for pet care.
How can I find Best Buy Springfield online and through social media?
You can visit Best Buy Springfield's website at https://stores.bestbuy.com/pa/springfield/642-baltimore-pike-582.html, and follow their official social media accounts on Facebook, Instagram (@bestbuy), and Twitter (@bestbuy).