Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and long wait times.
Product Knowledge
Several reviews highlighted the knowledgeable staff, particularly in the Geek Squad, who provided excellent assistance with technical issues and product selection.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some expressed frustration with the difficulty in reaching staff for assistance.
Pricing Concerns
Many customers noted that prices were high, with some feeling that they were overpaying for products.
Inventory Issues
There were complaints about items being out of stock or not matching online availability, leading to customer dissatisfaction.
JB
Jade B
Nov 8, 2025
5.0
Awesome staff, had a dude who was very patient with us while trying to figure out personal information. Now my man and I can game together more properly long distance :3
RR
Rohan Suresh Rohini
Nov 4, 2025
4.0
फारच छान अनुभव होता, सुटसुटीत मांडणी, मोठी प्रॉडक्ट रेंज, अगदी सगळी नसली तरीही ह्यांच्याकडे विविध प्रॉडक्ट्स असल्याने गर्दी होती. आमचे चांगला पाहुणचार केला गेला. स्टाफ चांगला होता. खूप आनंद वाटला.
JR
Josie Reiff
Nov 1, 2025
5.0
I had some super specific cord that they unfortunately did not hqve but the staff was super helpful and friendly
AS
Attila Sonkoly
Oct 19, 2025
4.0
I went to buy Starlink and while the store was neat and organized the assigned employee didn't know anything about this satellite Internet service. We decided to get it through other store
BP
Brad Pisarchick
Oct 7, 2025
4.0
I had to drive about 45 minutes to get there but when I did the girl that was working for Geek Squad was great she knew everything about my IPhone and was so helpful and got us both set up and on our way back home. I wish more people were as helpful and kind. Thanks again
Brad P.