Business Details
About
Cell Phone Store
Mobiles Best Answer
Location
Hours
Reviews
4.7
142 reviews
5 stars
128
4 stars
3
3 stars
4
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Mikayla, Travis, and Bishme for their helpfulness and patience.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported dissatisfaction with service delays and issues with promotions, indicating inconsistency in customer experiences.
Store Environment
Several reviews mentioned the store's friendly atmosphere and the staff's willingness to assist, although there were complaints about long wait times and unprofessional behavior from some employees.
Promotions and Pricing
Customers appreciated the deals and promotions offered, but some expressed frustration over unclear pricing and promotional details.
- KLKevin Lavelle5 days ago5.0I was able to have everything taken care of for me on site at the Scranton/Taylor Hill location for my iPhone upgrade. Mikayla was awesome!
- CCCesarOct 30, 20255.0I’d like to take a moment to recognize Makayla from the Verizon store in Taylor, PA. From the moment I walked in, she provided outstanding customer service—knowledgeable, friendly, and incredibly patient. She took the time to explain everything clearly and made sure my experience was stress-free and positive. It’s rare to meet someone who genuinely enjoys helping customers the way Makayla does. She went above and beyond to make sure my needs were met, and it’s clear she takes pride in her work. Employees like her represent Verizon in the best possible way. She truly deserves recognition—and honestly, a promotion.
- DCdavid arteaga cortesSep 24, 20255.0Samsung experience! Great customer service
- JSJoAnn SchneiderSep 17, 20255.0Mikayla was so helpful and informative and I was so nervous about getting another phone and she helped me through it. Honestly her and Travis were amazing
- BPBrandi PFSep 8, 20255.0Mikayla did a fantastic job helping me with my phone, Bill, upgrades, and more! A true life saver! Excellent job and went away above sand beyond!!
Frequently Asked Questions About Verizon
What services does Verizon at 1341 S Main Ave offer for order pickup?
Verizon offers both in-store pickup and curbside pickup services for customer orders.
Where is Verizon located in Scranton, PA?
Verizon is located at 1341 S Main Ave, Unit 220, Scranton, PA 18504, USA.
What are the operating hours of Verizon in Scranton?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I contact Verizon for inquiries or support?
You can call Verizon at +1 570-471-7107 or email sales@bestwirelessus.com for any inquiries.
Does Verizon have a website where I can find more information?
Yes, you can visit their website at https://www.yourwirelessinc.com/locations/ for more details.
What type of business is Verizon at this location?
Verizon is classified as a cell phone store providing mobile phone products and services.
Are there any nearby grocery stores around Verizon in Scranton?
Yes, Maria's Mexican Grocery, a grocery and health food store, is nearby, making it convenient to shop for groceries before or after visiting Verizon.
Can I find other mobile phone stores close to Verizon on S Main Ave?
Yes, nearby mobile phone stores include Tiny Repairs and another Verizon location, offering options for mobile phone repairs or services.
What recreational or shopping centers are near Verizon in Scranton?
Taylor Commons shopping center and GameStop, a video game and retail store, are nearby, providing opportunities for shopping and entertainment around your visit to Verizon.
Are there fitness or health-related centers near Verizon?
Yes, 10X Fitness gym and CSL Plasma donation centers are nearby, allowing you to combine fitness or health appointments with your Verizon visit.