Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Scranton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1782 N Keyser Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
727 reviews
5 stars
676
4 stars10
3 stars
12
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the excellent and helpful service provided by staff members, particularly Patricia and Trisha.
Staff Knowledge
Many reviews highlighted the staff's knowledge and ability to explain plans and features clearly.
Friendliness
Customers noted the friendly and courteous demeanor of the staff, making their experience pleasant.
Efficiency
Several reviews mentioned the quick and efficient service, with smooth processes during visits.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding misinformation from staff, particularly about offers and fees.
- PPPatricia5 days ago5.0Very pleasant and accommodating. Thank you Patricia
- ARAlan RomeyNov 15, 20255.0Thanks for the help and patience Patricia
- MRMaureen RiggiNov 13, 20255.0Great service from Daniel!!!
- COCathy OpshinskyNov 13, 20255.0Daniel and Patricia were extremely helpful and so very nice! They made this experience stress free!
- BSBrian SompelNov 7, 20255.0Woo Hoo! Thank you Patricia
Frequently Asked Questions About Verizon
What products and services does Verizon at 1782 N Keyser Ave offer?
Verizon provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and excellent customer service including bill payments, upgrades, device activation, and more.
What brands can I find at the Verizon store in Scranton?
The store offers brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many others for devices and accessories.
What are the store hours for Verizon in Scranton?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup options?
Verizon provides both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or pick up a device at Verizon?
You can schedule appointments or order in-store pickup via their website at https://wirelesszone.com/appointments/ or use the My Verizon app for scheduling.
Where is the Verizon store located in Scranton?
The Verizon store is located at 1782 N Keyser Ave, Ste 1, Scranton, PA 18508.
Which nearby stores can I visit when I come to Verizon at 1782 N Keyser Ave?
Nearby stores include Goodwill Store (antique store), Gerrity's Ace (retail), Ace Hardware (hardware store), and Dollar Tree (discount store).
Are there any food options near Verizon in Scranton?
Yes, food options near Verizon include Burger King and Subway, both fast food restaurants located nearby for a quick meal before or after your visit.
What nearby services can assist me with automotive or transportation needs?
Nearby services include Jiffy Lube for oil changes, Northeast Title & Tag DMV office, and Smart Start Ignition Interlock for automotive parts and equipment.
How can I find more about current deals and promotions at Verizon Scranton?
Visit the daily deals page at http://wirelesszone.com/offers/ for the latest offers at Verizon Scranton.