Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Richboro, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1034 2nd Street Pike.
Location
Hours
Reviews
4.9
1,334 reviews
5 stars
1,288
4 stars6
3 stars3
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mo received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and patient.
Staff Performance
Som also received positive feedback for his professionalism and ability to assist customers effectively.
Store Atmosphere
Customers appreciated the store's clean environment and friendly atmosphere.
Training Issues
Some reviews indicated a need for better training for staff, particularly regarding phone number porting and billing issues.
Mixed Experiences
While many customers praised the service, there were a few negative experiences related to billing and contract issues.
- MBMark Bonn3 days ago5.0Thank you Jim for the help with my phone
- RZRobert ZimmermanNov 15, 20255.0An excellent interaction in the store with Jim getting my phone working.
- MHMatthew HoelperNov 10, 20255.0We arrived about thirty minutes prior to closing. We had been on the telephone with customer service for 'quite awhile'. Jim was quickly able to diagnose our problem and rectify it. He was unable to leave on time but was committed to make sure our new service was working properly, our questions answered and provide information on how to follow up. Thumbs up to the hardworking Verizon employee who manages the store and attends to customers professionally and expeditiously!
- SPShelly PromishNov 8, 20255.0Manager Jim was understanding and really helped me out. Great service.
- BTBarbara ThomasOct 14, 20251.0I have visited this store 4 times to port my Xfinity phone number to Verizon. After 4 weeks, not successful. Better training definitely needed.
Frequently Asked Questions About Verizon
What is the address of Verizon, the Wireless Zone in Richboro?
The Verizon Wireless Zone store is located at 1034 2nd Street Pike, Richboro, PA 18954, next to CVS and the Richboro Pub.
What are the Verizon Wireless Zone store hours?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which brands and products are available at Verizon Wireless Zone in Richboro?
They offer a variety of brands including Verizon, Apple, Samsung, Google, Motorola, LG, and accessories such as phone cases, chargers, and Bluetooth headphones.
What services does the Verizon Wireless Zone provide?
Services include bill payments, new lines, upgrades, device activation and financing, Verizon Wireless plans, prepaid plans, wet phone recovery, and Verizon home internet among others.
Does Verizon Wireless Zone in Richboro offer in-store pickup?
Yes, the Verizon Wireless Zone offers in-store pickup services.
How can I schedule an appointment or reserve a time to visit Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/ to ensure timely service at the store.
Are there any nearby places where I can get medical assistance near Verizon Wireless Zone?
Yes, MinuteClinic at CVS and NovaCare Rehabilitation are nearby, providing walk-in clinic and physical therapy services respectively.
What dining options are near Verizon Wireless Zone for a meal before or after my visit?
Nearby dining options include Richboro Pub, Big Heads Richboro Pub, Uva Italian Restaurant, Quiznos, Dunkin' Donuts, and SUBWAY.
Are there financial services or ATMs near the Verizon Wireless Zone in Richboro?
Yes, nearby financial services include Santander Bank ATM, Citizens ATM, LibertyX Bitcoin ATM, and CoinFlip Bitcoin ATM.
How can customers contact Verizon Wireless Zone in Richboro?
You can call them at +1 215-355-9955 or email at wz385@wireless-zone.com for any inquiries or support.