Erica was fantastic helping me get my phone back from malware and wrong settings.
CN
Corrie Nyce
Nov 11, 2025
4.0
If you can't afford to be without.
JS
James Scheifley
Nov 16, 2024
1.0
Disappointing Experience with Geek Squad
Unacceptable Service
I strongly advise against visiting Best Buy's Geek Squad for gaming PC support. My recent encounter was appalling and extortionate.
Unnecessary Charges
All I needed was simple guidance on updating my brand-new gaming PC (purchased that same day!). Yet, the Geek Squad representative had the audacity to demand $150 for a diagnostic test.
Obvious Issues
1. Lack of transparency about diagnostic test requirements
2. Unclear communication about update costs
3. Aggressive upselling
Unacceptable Experience
- Representative prioritized profits over customer needs
- Failed to provide basic update instructions
- Demonstrated incompetence and dishonesty
Recommendations
1. Train staff to prioritize customer needs
2. Provide clear, free guidance for basic updates
3. Cease exploitative practices
Warning
Avoid Geek Squad at all costs. Their sole interest is draining your wallet.
Rating: 0/5 stars
ZY
Z Y
Feb 10, 2024
1.0
Thumbs down. Crazy expensive
BR
Betty R
Dec 8, 2018
5.0
Stopped in to get diagnosis on my PC. Sadly its dead, but the guys Tyler and Alex were super nice and efficient at diagnosing and offering solutions. Thanks so much!
What services does Geek Squad at Quakertown provide?
Geek Squad at Quakertown offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, appliance repair, and television repair.
Where is Geek Squad in Quakertown located?
Geek Squad is located at 646 N West End Blvd, Quakertown, PA 18951, USA.
What are the operating hours of Geek Squad in Quakertown?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Quakertown?
You can schedule a service appointment at Geek Squad either in store or online through their website.
What is the contact phone number for Geek Squad in Quakertown?
The phone number to contact Geek Squad in Quakertown is +1 215-804-0039.
Does Geek Squad offer any special deals currently?
Yes, Geek Squad is featuring Black Friday Deals which can be checked on their website.
What nearby stores can I visit along with Geek Squad in Quakertown?
Nearby stores include Best Buy for electronics and appliances, Payless ShoeSource for shoes and accessories, Men’s Wearhouse for clothing, and Staples for office supplies.
Are there fitness or recreational places near Geek Squad in Quakertown?
Yes, nearby fitness and recreation options include iLoveKickboxing - Quakertown, Planet Fitness gym, and various martial arts clubs.
What dining options are available near Geek Squad at Quakertown?
You can visit Frank's Trattoria, an Italian and pizza restaurant located near Geek Squad.
Can I find courier or shipping services near Geek Squad in Quakertown?
Yes, courier and shipping services such as UPS Alliance Shipping Partner, UPS Access Point location, and Amazon Locker - Buono are nearby.