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Best Buy

4.2
(1457 reviews)

Business Details

646 N West End Blvd, Quakertown, PA
18951, United States
(215) 804-0039

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
646 N West End Blvd, Quakertown, PA
18951, United States

Hours

Reviews

4.2
1,457 reviews
5 stars
787
4 stars
374
3 stars
139
2 stars
66
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.

Product Availability

Many customers expressed frustration with low stock levels and the inability to find specific items.

Geek Squad Experience

Experiences with Geek Squad vary widely, with some customers reporting excellent service while others faced issues with rudeness and lack of assistance.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Staff Knowledge

While some staff members are praised for their knowledge and helpfulness, there are reports of employees lacking product knowledge.
  • DD
    Daniel Drabick
    Feb 17, 2026
    1.0
    Placed an order. Delivery never arrived. When tried to cancel the order, wax told I could not because it was already in the delivery que. Still at the store but ready for delivery. When? I was told to either wait all day for the delivery person and deny the delivery or return it to the store for a refund. Really!?? They never delivered it to me when promised. Now I can't cancel the order??? Wow, I'm challenging the charge on my card. I'm unable to wait for the delivery person because I work for a living and not to I have time to return it. That's why I had it delivered in the first place. Never again will I do business with Best Buy. If I could give a no star review I would. Hey Best Buy, if you want your items back, make an appointment and come pick them up at my residence.
  • NW
    Nick Wetzel
    Feb 13, 2026
    1.0
    Don not go here online in stocks are incorrect. They said that they can’t control their counts
  • SM
    Steph Mcm
    Dec 19, 2025
    5.0
    Staff are amazing and greeted me when I entered. Another associate approached me to assist with a TV. He was very polite, rang me up, and delivered the TV to my truck. Super nice guy. They made it very easy for me.
  • OP
    Ollie Pinder
    Dec 18, 2025
    5.0
    Nice store, great and quick service! Friendly staff ! 😀 It was a nice visit !
  • LJ
    L JV
    Dec 10, 2025
    1.0
    I was supposed to be able to transfer my transaction from my personal credit card to the best buy card, but to do so the Manager who has zero customer service inclination wanted to charge me an extra $200. Bait and switch. Do not shop here!! Regarding the feedback below - it's not my job to send the review elsewhere. Another example of how your company does not care for it's customers. You , or your bots, obviously read this. You figure out how to get it where it needs to go to. Get your act together. Your customer service continues to be atrocious.

Frequently Asked Questions About Best Buy

What types of products are available at Best Buy in Quakertown, PA?

Best Buy in Quakertown offers a range of products including TVs, computers, appliances, cameras, home electronics, and video games.

Does the Best Buy store in Quakertown provide in-store shopping?

Yes, the Quakertown Best Buy store offers in-store shopping for customers.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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