Verizon

4.7
514 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Plymouth Meeting, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 421 W Germantown Pike.

Details

  • Curbside pickupNot available

Location

Verizon
421 W Germantown Pike, Plymouth Meeting, PA
19462, United States

Hours

Reviews

4.7
510 reviews
5 stars
464
4 stars
4
3 stars
5
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, patience, and professionalism of staff members like Jay and Devon.

Positive Experiences

Many reviews highlighted great experiences during phone upgrades and purchases, with customers feeling satisfied and valued.

Staff Knowledge

Employees were noted for their knowledge about products and services, effectively assisting customers with their needs.

Management Issues

Some customers expressed frustration with understaffing and management practices, leading to longer wait times and unresolved issues.
  • UI
    Ulan Isagaliev
    1 day ago
    1.0
    The worst discussion ever. The manager isn't competent at their job. My personal experience. I'm disappointed. Also, always ask for a contract and receipts.
  • LB
    Lois Bernstein
    3 days ago
    5.0
    Jay is fabulous he helped me set up everything for my new iphone 17 pro highly recommend you stop by and have him help you !!!
  • MJ
    Maya Jensen
    Jan 4, 2026
    5.0
    Accidently left this on the wrong Verizon store so wanted to update to the correct one. Sunday afternoon at the Verizon store. Will was the only person working. He was curteous, kind and professional all while remaining calm with the influx of people. Would highly recommend Will at Verizon whenever he is there.
  • PH
    Pam Harling
    Jan 2, 2026
    5.0
    Myself/ Family, newly switch over to Verizon Wireless from AT&T but, we had Verizon residential service for over 45 years. Jay A was an extremely amazing rep for Verizon Wireless from beginning to end. He displayed exceptional customer service, patience & knowledge of all products/ promotions presently available at Verizon. He handled a new line activation, new service inquiries, new accessory purchases for two 17 Pro’s, one Max to ensure slim chance of damages to phones. I was extremely satisfied thus far with our decision to switch over to Verizon Wireless, so now “Jay A” will be our permanent Verizon customer service representative moving forward at the Plymouth Meeting location. Thanks again for making the star of 2026, pleasurable🌹
  • TM
    Thomas Moravec
    Dec 30, 2025
    5.0
    Was a great time and was easy transfer of data to my new phone and tablet

Frequently Asked Questions About Verizon

What products and services does Verizon in Plymouth Meeting offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

Where is the Verizon store in Plymouth Meeting located?

The Verizon store is located at 421 W Germantown Pike, Plymouth Meeting, PA 19462.