Came in to get a simple service, get my GPU's thermal paste replaced. Beforehand I contacted Best Buy's online help chat and they gave me a quote of 30-60$ which seemed reasonable. In store they geek squad guy was not only rude but he said it would $180 to just replace thermal paste... When I said no he got up and in a rude and annoyed tone said have a good rest of your day and walked off. Never go here, overpriced and they're just scamming you for money...
RC
Raymond Chain
Dec 15, 2021
1.0
Couldn’t resolve problem
9I
902 Inverness
May 17, 2021
1.0
Waste of my time! I explained the situation with my phone as I purchased it from Best Buy, they looked up my info saw what phone I had. Scheduled my appointment, I came in early waited even longer. After waiting, I gave my name my info was seen in system, guy asked how he could help. He looked at my screen as it was cracked and said “ sorry I can’t help you, we only fix apple items at this location not Samsung, our phone reps make these type of mistakes all the time with scheduling for the wrong items”.....Never coming here again, will never recommend anyone I know to come here either, bad customer service!!! One star is not deserved
What services does Geek Squad at Best Buy in Plymouth Meeting offer?
Geek Squad provides tech repair, setup, and support services, including computer, cell phone, appliance, and television repairs, as well as data recovery and computer support.
Where is Geek Squad located in Plymouth Meeting?
Geek Squad is located at 2010 Chemical Rd, Plymouth Meeting, PA 19462, USA.
What are the operating hours for Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule a service either in-store at the Plymouth Meeting location or online through their website.
What is the contact number to reach Geek Squad in Plymouth Meeting?
You can contact Geek Squad at Plymouth Meeting by calling +1 610-567-2835.
Does Geek Squad have any special promotions or deals currently?
Yes, Geek Squad features Black Friday deals, which you can find details about on their Best Buy store website.
Is Geek Squad located inside a larger store or shopping center?
Yes, Geek Squad is located inside the Best Buy store at 2010 Chemical Rd, within the Metroplex Shopping Center area.
What shopping or dining options are near Geek Squad that I can visit before or after my appointment?
Nearby, you can visit stores like Vans, DSW Designer Shoe Warehouse, and American Signature Furniture, or enjoy dining at Cracker Barrel Old Country Store and Pizza Hut Express.
Are there pet-related services close to Geek Squad in Plymouth Meeting?
Yes, there are pet services nearby including Banfield Pet Hospital, PetSmart, and ACCT Philly Every Day Adoption Center for your pet's health and care needs.
What options are available nearby for home improvement and hardware shopping?
For home improvement, you can visit Lowe's Home Improvement, and for key and locksmith services, there is Minute Key and minuteKEY near Geek Squad.