Verizon

4.8
204 reviews
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Business Details

1805 Golden Mile Hwy, Plum, PA
15239, United States
(412) 712-7661
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Plum, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1805 Golden Mile Hwy, Plum, PA
15239, United States

Hours

Reviews

4.8
204 reviews
5 stars
190
4 stars
4
3 stars
2
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist.

Staff Knowledge

Employees were frequently noted for their expertise and ability to answer questions effectively, enhancing the overall customer experience.

Store Atmosphere

The store was described as having a pleasant atmosphere, with minimal wait times and a generally welcoming environment.

Mixed Experiences

While many reviews were positive, some customers reported poor service experiences, particularly regarding staff availability and acknowledgment.

Product Assistance

Customers appreciated the help with selecting and setting up new devices, with several mentioning successful transfers of data and information.
  • KK
    Kia
    Oct 14, 2025
    1.0
    Not the best experience walking into store. Conversation was pretty dead. Being a potential customer I rather take my business elsewhere.
  • SR
    Solimar Ricca
    Sep 21, 2025
    5.0
    We went here for some help with our cell phones and had a great experience. Natalie stayed over two hours after closing to make sure that our cell phones were working. She was very knowledgeable, pleasant, and patient in dealing with all of our questions. We ended up leaving her with a total of four lines. Natalie even helped me the next day and ported over all of our info from our old phones to the new ones. Based on my experience, the level of service that I received at Verizon far exceeded my past experiences with AT&T and Comcast. I can’t thank Natalie enough for her support.
  • RM
    Rose Monahan
    Sep 20, 2025
    5.0
    The staff at Victra are excellent! Very well informed with their products and very patient with my multiple questions.
  • AM
    Audrey McGinnis
    Sep 3, 2025
    5.0
    Quick service - knowledgeable clerk
  • JH
    Joanne Hollstein
    Jul 15, 2025
    5.0
    Dylan from 286 Golden Mile Mile Highway was very patient and helpful with upgrading my new IPhone E6 today! Thank you Dylan!
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Frequently Asked Questions About Verizon

What products does the Verizon store in Plum, PA offer?

The store offers wireless devices such as phones, tablets, smartwatches, accessories, and home internet equipment from brands like Verizon Wireless, Samsung, Apple, and more.

What are the operating hours for the Verizon store in Plum, PA?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.