Business Details
355 5th Ave, Pittsburgh, PA
15222, United States
Certified by Verizon • Feb 22, 2026
(412) 542-3990
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pittsburgh, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
351 reviews
5 stars
277
4 stars
28
3 stars
15
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent, friendly, and helpful service, highlighting specific employees like Jonathan, Stu, and Trish.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with service quality and upselling practices.
Store Accessibility
Several customers expressed frustration with the store's hours and accessibility, particularly regarding being closed on Sundays.
- MWMichael WolkiewiczFeb 15, 20265.0Both sales people who were in the store were personable, friendly, and knowledgeable.
- CGCarrie GiestFeb 8, 20265.0Quick service. Helped me with my issue.
- RSRich StephensJan 24, 20265.0It was wonderful
- AFAbbey FarinaJan 3, 20265.0All 3 employees who helped me were absolutely fabulous.
- TTTonyNov 10, 20255.0Excellent service
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store on 355 5th Ave, Pittsburgh?
The store offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What services are available at this Verizon Authorized Retailer?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
What are the store hours for this Verizon location in Pittsburgh?
The store is open Monday to Friday from 10:00 am to 7:00 pm, Saturdays from 10:00 am to 6:00 pm, and Sundays from 12:00 pm to 6:00 pm.
Does the store offer in-store pickup for online orders?
Yes, in-store pickup is available at this Verizon store.
What payment methods are accepted at this Verizon store?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the store?
Yes, free Wi-Fi is available for customers inside the store.
Where can I park when visiting the Verizon store on 355 5th Ave?
You can park at the nearby 350 Oliver Avenue Garage, which offers convenient parking options for visitors.
Are there other mobile phone stores near the Verizon location?
Yes, the AT&T Store and another Victra Verizon Authorized Retailer are nearby if you want to compare options or services.
What nearby attractions can I visit when I come to the Verizon store?
You can visit Kaufmann's Clock, a well-known landmark and monument located nearby, perfect for sightseeing before or after your visit.
What languages are supported at this Verizon store?
The store offers services in both English and Spanish to accommodate diverse customers.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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