Business Details
7209 Mcknight Rd, Pittsburgh, PA
15237, United States
Certified by Verizon • Feb 22, 2026
(412) 369-8500
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/pennsylvania/pittsburgh/north-hills-1180334
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pittsburgh for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
694 reviews
5 stars
350
4 stars
72
3 stars
51
2 stars
46
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their helpfulness and knowledge, particularly Dennis, Leo, and Shaun, while others reported poor service and long wait times.
Store Experience
Customers frequently mentioned long wait times and issues with store accessibility, with some feeling ignored or unacknowledged by staff.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and misleading promotions, leading to frustration and dissatisfaction.
Staff Knowledge
While some staff were noted for their expertise and ability to resolve issues, others were criticized for lack of knowledge and ineffective assistance.
- BBBrian Burke6 days ago5.0Great place the manager, Johnathan is super chill and nice, definitely recommend this store!
- MYMonica YunusDec 26, 20255.0Great experience at this Verizon store. My family originally came in just to get a child’s watch phone activated, but thanks to Dennis, we ended up upgrading phones across the board—and we’re genuinely glad we did. Dennis was knowledgeable, patient, and incredibly thorough in explaining our options without any pressure. He took the time to understand our family’s needs, made sure everything was set up correctly, and ensured we left feeling confident and taken care of. His professionalism, efficiency, and customer-first attitude turned what could have been a quick errand into an outstanding experience. Verizon is lucky to have him, and we’ll absolutely return because of Dennis.
- KWKristie WesterlundDec 22, 20255.0Dennis the Menace was wonderful to work with!!! He was very clear and honest what we were getting into with new plans and upgrades for our phones. He was very effecient while chatting with us plesantly and had us in and out in less than an hour. Best customer service ever from Dennis!!
- DODeborah OlszewskiDec 8, 20251.0Verizon has absolutely the worst service. It's astonishing for such a big company. Fair warning, if you want to transfer a line from your plan, it is impossible. A third party does this and they have no idea what they are doing. The Verizon employees disavow any knowledge of who they are or how to assist the customer. It's incredibly frustrating
- MGMatthew GillespieNov 16, 20255.0Tiff was helpful, knowledgeable, and friendly, even while dealing with multiple customers at once.
Frequently Asked Questions About Verizon
What products does the Verizon store in Pittsburgh offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for Verizon in Pittsburgh?
Verizon is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays 9:00 AM to 7:00 PM, and Sundays 10:00 AM to 5:00 PM.
What shipping and pickup options does Verizon offer?
Customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an appointment at the Verizon Pittsburgh store?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app available on the Apple App Store.
What payment methods are accepted at Verizon in Pittsburgh?
Verizon accepts debit cards, mobile NFC payments, and paychecks; cash is not required.
Does Verizon Pittsburgh provide free Wi-Fi in the store?
Yes, the store provides free Wi-Fi for customers.
Where is the Verizon store located in Pittsburgh?
The Verizon store is located at 7209 Mcknight Rd, Pittsburgh, PA 15237.
What nearby automotive dealers can I visit after shopping at Verizon?
Nearby you can find used car dealers like J.D. Byrider and DriveTime Car Sales, as well as Byrider Mcknight for automotive parts and trucks.
Are there any nearby beauty salons or spas around the Verizon store?
Yes, you can visit KJ's Custom Cuts, Salon Vivace, Lashology, and Beautytender Nails for beauty and spa services close to Verizon.
What other services are available near Verizon at 7209 Mcknight Rd?
Nearby services include insurance agencies like Stacy M Waid LLC WAID and Thomas Bianco: Allstate Insurance, as well as Law Offices like Gainey Law Offices and Ciao, Torisky and O'Connor.
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Certified February 22, 2026Yext Knowledge Graph
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