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Brand Certified

Verizon

4.9
(432 reviews)

Business Details

(412) 376-2335

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Pittsburgh, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3470 William Penn Hwy.

Location

Verizon
3470 William Penn Hwy, Pittsburgh, PA
15235, United States

Hours

Reviews

4.9
432 reviews
5 stars
420
4 stars
2
3 stars
2
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Troy, Jordan, and Nate.

Technical Support

Several reviews noted effective technical support and problem resolution, with specific mentions of staff members who went above and beyond to assist customers.

Store Experience

Many customers reported positive experiences at the store, appreciating the efficient service and the welcoming atmosphere.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions about their purchases.
  • JC
    Joe Ciccarelli
    Feb 10, 2026
    5.0
    Troy was nice to work with. Helped me upgrade my phones.
  • TF
    Treu Fit
    Feb 3, 2026
    5.0
    Great customer service. I usually go to the corporate store in miracle mile but I tried the Verizon store by Texas road house and I must say it was a much better experience. They found a way to knock off $15 from my internet bill and upgraded my old Samsung to a new s25 without increasing my phone bill.
  • OL
    Orion Leichliter
    Feb 3, 2026
    5.0
    Troy is an incredible rep. He set me up with my new Pixel 10, and I've been loving it!!
  • PJ
    paul jefferson
    Jan 27, 2026
    5.0
    I highly recommend this store and the stellar service being provided by Nate Ekis. I really appreciate the time and effort Nate Ekis put into getting me up and running with my new phone. Prior to going to the Verizon store located at 3470 William Penn Hwy #600; I had not gotten very far with Verizon customer support representatives (remote and in another store.) I had actually spent about two days remotely calling and working with Verizon support, but it had not gone very well. (nothing was working for me.) There seemed to be some technical issues that weren’t well understood at the time…. However, this all changed when I walked into this store. Nate actually seemed to be concerned about getting my phone issues resolved. He was able to call the correct support persons to identify and rectify the problems. The end result is a happy customer!!!
  • BD
    Beth DeWalt
    Jan 22, 2026
    5.0
    Troy was nice to work with

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 3470 William Penn Hwy offer?

Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon at 3470 William Penn Hwy?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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