Verizon

4.8
766 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Pittsburgh, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 948 Freeport Road.

Location

Verizon
948 Freeport Road, Pittsburgh, PA
15238, United States

Hours

Reviews

4.8
761 reviews
5 stars
702
4 stars
15
3 stars
3
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of associates like Lucas, Brad, and Owen.

Efficiency

Customers frequently noted quick service and efficient handling of their needs, particularly in setting up new phones and transferring services.

Knowledgeability

Staff members were often described as knowledgeable, providing accurate information and solutions to customer inquiries.

Positive Experiences

Numerous reviews highlighted positive experiences, with customers expressing satisfaction and recommending the store to others.

Mixed Feedback

Some customers reported negative experiences, particularly regarding issues with billing and service discrepancies, leading to frustration.
  • EH
    Eric Harlovic
    1 day ago
    5.0
    Lucas Garman was great at getting us a good deal on service and new phones and service was efficient
  • AC
    A Carroll
    Nov 13, 2025
    5.0
    Owen did a wonderful job helping me transfer all my data to my new phone. 10 out of 10!
  • DL
    David Lobosco
    Nov 9, 2025
    5.0
    I had to return my cable boxes because I went with YouTube TV but that's beside the point. The workers were helpful, quick, and friendly. They are an asset to the Verizon company at this branch!
  • KO
    Kathleen Ober
    Oct 24, 2025
    5.0
    My sales tech is knowledgable and gets it done. Also very sociable. Also, can multitask with several customers at a time by using wait times for phone, etc updates, downloads, and installs. I’m impressed.
  • ES
    Eric Shaffer
    Oct 24, 2025
    5.0
    Stopped in for information on a new phone. Owen was fantastic! Very professional and personable. He helped answer all my questions and got me hooked up with a brand new phone in no time. Couldn't have had an easier/smoother experience!

Frequently Asked Questions About Verizon

What products and services does Verizon at 948 Freeport Road offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for individuals and businesses.

What are the business hours of Verizon in Pittsburgh?

Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.