Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Pittsburgh, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 948 Freeport Road.
Location
Hours
Reviews
4.8
761 reviews
5 stars
702
4 stars
15
3 stars3
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of associates like Lucas, Brad, and Owen.
Efficiency
Customers frequently noted quick service and efficient handling of their needs, particularly in setting up new phones and transferring services.
Knowledgeability
Staff members were often described as knowledgeable, providing accurate information and solutions to customer inquiries.
Positive Experiences
Numerous reviews highlighted positive experiences, with customers expressing satisfaction and recommending the store to others.
Mixed Feedback
Some customers reported negative experiences, particularly regarding issues with billing and service discrepancies, leading to frustration.
- EHEric Harlovic1 day ago5.0Lucas Garman was great at getting us a good deal on service and new phones and service was efficient
- ACA CarrollNov 13, 20255.0Owen did a wonderful job helping me transfer all my data to my new phone. 10 out of 10!
- DLDavid LoboscoNov 9, 20255.0I had to return my cable boxes because I went with YouTube TV but that's beside the point. The workers were helpful, quick, and friendly. They are an asset to the Verizon company at this branch!
- KOKathleen OberOct 24, 20255.0My sales tech is knowledgable and gets it done. Also very sociable. Also, can multitask with several customers at a time by using wait times for phone, etc updates, downloads, and installs. I’m impressed.
- ESEric ShafferOct 24, 20255.0Stopped in for information on a new phone. Owen was fantastic! Very professional and personable. He helped answer all my questions and got me hooked up with a brand new phone in no time. Couldn't have had an easier/smoother experience!
Frequently Asked Questions About Verizon
What products and services does Verizon at 948 Freeport Road offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for individuals and businesses.
What are the business hours of Verizon in Pittsburgh?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Wireless Zone in Pittsburgh located?
It is located at 948 Freeport Road, Giant Eagle Plaza, Pittsburgh, PA 15238.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
How can I schedule an appointment or manage my Verizon account online?
You can schedule appointments at https://wirelesszone.com/appointments/ and manage your account using the My Verizon app available on the App Store.
What brands and accessories are available at this Verizon store?
Brands include Apple, Samsung, Google, Motorola, LG, and accessories from Otterbox, Lifeproof, JBL, Belkin, and more.
What should I do if my phone is wet or damaged?
Verizon offers wet phone recovery and Verizon Protect services to help with wet or damaged phones.
Are there any nearby places to eat around the Verizon store at 948 Freeport Road?
Yes, nearby food options include Panera Bread, Uncle Sam's Subs, and Burgatory, perfect for grabbing a meal before or after your visit.
What shopping options are available near the Verizon Wireless Zone in Pittsburgh?
You can visit Five Below, Marshalls, T.J.Maxx, The Children's Place, and Giant Eagle for a variety of shopping needs near the Verizon store.
Are there entertainment or health facilities near Verizon on Freeport Road?
Nearby entertainment includes Waterworks Cinemas, and for health services, AHN Outpatient Center - Waterworks and AHN Primary Care Fox Chapel are accessible close by.