Business Details
250 Mount Nebo Pointe Rd, Pittsburgh, PA
15237, United States
Certified by Verizon • Feb 22, 2026
(412) 536-8340
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pittsburgh, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
296 reviews
5 stars
237
4 stars
15
3 stars
5
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Neeha, Hailey, and Bill.
Store Management
Several reviews mentioned issues with management and staffing, including long wait times and inadequate support during busy periods.
Product Issues
Customers reported problems with product availability and issues related to phone upgrades and trade-ins, leading to frustration.
Overall Experience
While many customers had positive experiences, there were significant complaints about service inconsistencies and management responsiveness.
- CHCheryl Henderson1 day ago5.0Very competent employee and very helpful
- DNDavid NehnevajsaFeb 9, 20265.0Cody was very helpful, thorough and knowledgeable
- CLConstance LawrenceNov 1, 20255.0Coby at this location is absolutely fantastic! I went in on 10/31 to make multiple changes to my mobile account and return Fios equipment. Coby was the only employee on staff and was working with 2 other customers, but still immediately greeted me and got me checked in not long after. While I was in the store, 4 additional sets of customers also came in. Coby never got flustered, remained friendly and professional, and multi-tasked effectively between different customers simultaneously. I was very impressed with this young man. He handled an unusually busy day, as the only employee there, with more composure than I have seen from seasoned pros and was knowledgeable about all of the products.
- SPS PinOct 26, 20251.0Expensive service. Buy T-Mobile it's better
- RMRoger MaddalenaOct 3, 20255.0Tremendous, patient help at this store.
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Certified February 22, 2026Yext Knowledge Graph
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