Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet Grooming
By Appointment only. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Details
- Requires appointmentAvailable
Location
VCA Met Vet West Animal Hospital
5309 Campbells Run Road, Pittsburgh, PA
15205, United States
Hours
Reviews
4.5
432 reviews
5 stars
332
4 stars
50
3 stars
12
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their empathy and compassion during difficult situations, such as euthanasia and emergency visits.
Staff Friendliness
Many reviews highlighted the friendliness and professionalism of the staff, making customers feel welcomed and valued.
Cost Concerns
Several customers expressed concerns about the high costs of services, with some feeling that prices were prohibitively expensive for routine care.
Accessibility Issues
Some customers reported difficulties in scheduling appointments, particularly for urgent care, indicating a need for better availability.
Quality of Service
Overall, the quality of veterinary care was frequently commended, with many customers noting effective treatment and thorough explanations from veterinarians.
- SSSuzana Mester (Suzy)Oct 7, 20255.0I was very lucky weren't there because my dog was hit hard by a large dog my dog's 7 lbs that dog had to weigh 25 lb or more anyway my dog was dragging his back legs pissed and pooped all over himself that night was very concerned cried all night long talking there the next day got him out of the car while waiting inside for the veterinarian he wanted to go outside he was whining pick them up put them outside literally stood up and walked did not need a vet thank God and went home
- KHKaren HassanSep 23, 20255.0Things that I really liked about our first visit (so you can tell what we didn't like about our vet of the past 3+ years): They gave you the first vet visit free. And that was super cool. Not that I could not afford that visit -it gave me a chance to meet the vet and the practice without a huge out of pocket. Which tells me that VCA is pretty confident that you will be back. That's a win in my eyes! Check-in was calm. Easy. Not a crazy waiting room. Wow. I haven't been to a check-in like that since we left AZ. The vet tech Erin was so good with Sky and with me. She answered a million questions and did not rush me as I asked them. And I told her why we were trying to switch vets and she did not judge or comment. She understood how to be empathic to a pet mom at the end of her rope. Now we get to the vet. So my best vets over the past 40 years have been vets that put the pet's concerns upfront. And Dr Lettich did. She got down on the floor, made that anxious dog less anxious, and did the exam while he wasn't noticing. She was patient, understanding, kind, thorough in her explanations, made sure I was comfortable with the plan every step of the way - she chose to involve me in the decision-making and was never condescending. And she understood that I was done with essential oils and CBD and all those remedies that just didn't help my little guy. And finally - they ended up giving him his Cytopoint 3 days early to save more stressful trips which not only was thoughtful but I will tell you it was about 20% less than the cost of the same shot at his previous vet. Happy HuMom and happy furkid!!
- MSMiles SavoySep 17, 20255.0i completely misread the appointment information and came in two weeks early. i offered to come back, but staff were very accommodating and got me an appointment within the hour! they were very nice to my dog and informed me about the purpose of every vaccine, and answered my health questions. my wallet is a bit sadder, i will admit, but that’s what normally happens owning pets.
- MJMaureen JensenSep 12, 20255.0We had an urgent situation with our small dog who was attacked by a viscous cat.
- WWWeazzzel WagnerAug 20, 20255.0Very good people. Went to the wrong place and they still helped me with my passing dog.
Frequently Asked Questions About VCA Met Vet West Animal Hospital
What types of animals does VCA Met Vet West Animal Hospital provide care for?
VCA Met Vet West Animal Hospital provides care for a wide range of animals including Avians, Cats, Dogs, Exotics, Pocket Pets, Pot-bellied Pigs, Rabbits, and Reptiles.
What are the operating hours of VCA Met Vet West Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 8:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Is an appointment required to visit VCA Met Vet West Animal Hospital?
Yes, visits are by appointment only as the hospital follows health and safety protocols based on best practices and local regulations.
What veterinary services are offered at VCA Met Vet West Animal Hospital?
Services include advanced care, allergy and itch relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, pet wellness exams, physical examinations, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Is VCA Met Vet West Animal Hospital accredited?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
How can I contact VCA Met Vet West Animal Hospital?
You can reach the hospital by calling their local phone number at +1 412-788-6400.
Where is VCA Met Vet West Animal Hospital located?
The hospital is located at 5309 Campbells Run Road, Pittsburgh, PA 15205, USA.
Are there nearby places where I can eat before or after my visit to VCA Met Vet West Animal Hospital?
Yes, Moe's Southwest Grill and Pittsburgh Chop House are nearby restaurants where you can enjoy a meal before or after your visit.
What accommodations are close to VCA Met Vet West Animal Hospital for out-of-town visitors?
The Holiday Inn Express & Suites Pittsburgh Airport and Hyatt Place Pittsburgh Airport / Robinson Mall hotels are conveniently close for visitors needing accommodation.
Are there local attractions near VCA Met Vet West Animal Hospital that I can visit?
Heinz Field, a stadium and entertainment venue, is nearby and can be a great place to visit before or after your appointment.