By Appointment only. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Customers consistently praised the staff for their kindness, empathy, and understanding during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Expertise
Many reviews highlighted the professionalism and knowledge of the veterinarians and staff, noting their thoroughness in examinations and willingness to answer questions.
Accessibility Issues
Several customers expressed frustration with the difficulty in scheduling appointments, particularly for urgent care, indicating a need for improved availability.
High Costs
Multiple reviews mentioned the high prices for services, with some customers feeling that the costs were prohibitively expensive for routine care.
Positive Experiences
Overall, many customers reported positive experiences with the care their pets received, often mentioning a long-standing relationship with the clinic.
MS
Marc Sansone
Jan 1, 2026
5.0
Caring staff, thorough exam, solid diagnosis
BC
Bonita Calabrese
Dec 30, 2025
5.0
Met Vet is always there for my dogs when my usual vet is unavailable or the injury has been too severe. They recently helped put my oldest dog, Jax, to peace. It was a very hard day for us and the staff, vet, and techs were all so kind and understanding.
Met Vet always helps out or figures out a plan with a surgical center. The vets and techs are the nicest I’ve ever met.
BL
Bethany Leszunov
Dec 23, 2025
5.0
We unfortunately had to say goodbye to our fur baby, VCA met vet staff was extremely kind, respectful and treated us with tender hearts. Thank you for making us feel as comfortable as we could be in that moment and for taking care of our sweet baby.
SS
Suzana Mester (Suzy)
Oct 7, 2025
5.0
I was very lucky weren't there because my dog was hit hard by a large dog my dog's 7 lbs that dog had to weigh 25 lb or more anyway my dog was dragging his back legs pissed and pooped all over himself that night was very concerned cried all night long talking there the next day got him out of the car while waiting inside for the veterinarian he wanted to go outside he was whining pick them up put them outside literally stood up and walked did not need a vet thank God and went home
KH
Karen Hassan
Sep 23, 2025
5.0
Things that I really liked about our first visit (so you can tell what we didn't like about our vet of the past 3+ years):
They gave you the first vet visit free. And that was super cool. Not that I could not afford that visit -it gave me a chance to meet the vet and the practice without a huge out of pocket. Which tells me that VCA is pretty confident that you will be back. That's a win in my eyes!
Check-in was calm. Easy. Not a crazy waiting room. Wow. I haven't been to a check-in like that since we left AZ.
The vet tech Erin was so good with Sky and with me. She answered a million questions and did not rush me as I asked them. And I told her why we were trying to switch vets and she did not judge or comment. She understood how to be empathic to a pet mom at the end of her rope.
Now we get to the vet. So my best vets over the past 40 years have been vets that put the pet's concerns upfront. And Dr Lettich did. She got down on the floor, made that anxious dog less anxious, and did the exam while he wasn't noticing. She was patient, understanding, kind, thorough in her explanations, made sure I was comfortable with the plan every step of the way - she chose to involve me in the decision-making and was never condescending. And she understood that I was done with essential oils and CBD and all those remedies that just didn't help my little guy.
And finally - they ended up giving him his Cytopoint 3 days early to save more stressful trips which not only was thoughtful but I will tell you it was about 20% less than the cost of the same shot at his previous vet.
Happy HuMom and happy furkid!!
Frequently Asked Questions About VCA Met Vet West Animal Hospital
What types of animals does VCA Met Vet West Animal Hospital provide care for?
VCA Met Vet West Animal Hospital provides care for a wide range of animals including Avians, Cats, Dogs, Exotics, Pocket Pets, Pot-bellied Pigs, Rabbits, and Reptiles.
What are the operating hours of VCA Met Vet West Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 8:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Is an appointment required to visit VCA Met Vet West Animal Hospital?
Yes, visits are by appointment only as the hospital follows health and safety protocols based on best practices and local regulations.
What veterinary services are offered at VCA Met Vet West Animal Hospital?
Services include advanced care, allergy and itch relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, pet wellness exams, physical examinations, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Is VCA Met Vet West Animal Hospital accredited?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
How can I contact VCA Met Vet West Animal Hospital?
You can reach the hospital by calling their local phone number at +1 412-788-6400.
Where is VCA Met Vet West Animal Hospital located?
The hospital is located at 5309 Campbells Run Road, Pittsburgh, PA 15205, USA.
Are there nearby places where I can eat before or after my visit to VCA Met Vet West Animal Hospital?
Yes, Moe's Southwest Grill and Pittsburgh Chop House are nearby restaurants where you can enjoy a meal before or after your visit.
What accommodations are close to VCA Met Vet West Animal Hospital for out-of-town visitors?
The Holiday Inn Express & Suites Pittsburgh Airport and Hyatt Place Pittsburgh Airport / Robinson Mall hotels are conveniently close for visitors needing accommodation.
Are there local attractions near VCA Met Vet West Animal Hospital that I can visit?
Heinz Field, a stadium and entertainment venue, is nearby and can be a great place to visit before or after your appointment.