VCA Met Vet West Animal Hospital

4.5
435 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingVCA Animal Hospitals
By Appointment only. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Details

  • Requires appointmentAvailable

Location

VCA Met Vet West Animal Hospital
5309 Campbells Run Road, Pittsburgh, PA
15205, United States

Hours

Reviews

4.5
435 reviews
5 stars
335
4 stars
50
3 stars
12
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their kindness, empathy, and understanding during difficult times, especially when dealing with end-of-life decisions for their pets.

Staff Expertise

Many reviews highlighted the professionalism and knowledge of the veterinarians and staff, noting their thoroughness in examinations and willingness to answer questions.

Accessibility Issues

Several customers expressed frustration with the difficulty in scheduling appointments, particularly for urgent care, indicating a need for improved availability.

High Costs

Multiple reviews mentioned the high prices for services, with some customers feeling that the costs were prohibitively expensive for routine care.

Positive Experiences

Overall, many customers reported positive experiences with the care their pets received, often mentioning a long-standing relationship with the clinic.
  • MS
    Marc Sansone
    Jan 1, 2026
    5.0
    Caring staff, thorough exam, solid diagnosis
  • BC
    Bonita Calabrese
    Dec 30, 2025
    5.0
    Met Vet is always there for my dogs when my usual vet is unavailable or the injury has been too severe. They recently helped put my oldest dog, Jax, to peace. It was a very hard day for us and the staff, vet, and techs were all so kind and understanding. Met Vet always helps out or figures out a plan with a surgical center. The vets and techs are the nicest I’ve ever met.
  • BL
    Bethany Leszunov
    Dec 23, 2025
    5.0
    We unfortunately had to say goodbye to our fur baby, VCA met vet staff was extremely kind, respectful and treated us with tender hearts. Thank you for making us feel as comfortable as we could be in that moment and for taking care of our sweet baby.
  • SS
    Suzana Mester (Suzy)
    Oct 7, 2025
    5.0
    I was very lucky weren't there because my dog was hit hard by a large dog my dog's 7 lbs that dog had to weigh 25 lb or more anyway my dog was dragging his back legs pissed and pooped all over himself that night was very concerned cried all night long talking there the next day got him out of the car while waiting inside for the veterinarian he wanted to go outside he was whining pick them up put them outside literally stood up and walked did not need a vet thank God and went home
  • KH
    Karen Hassan
    Sep 23, 2025
    5.0
    Things that I really liked about our first visit (so you can tell what we didn't like about our vet of the past 3+ years): They gave you the first vet visit free. And that was super cool. Not that I could not afford that visit -it gave me a chance to meet the vet and the practice without a huge out of pocket. Which tells me that VCA is pretty confident that you will be back. That's a win in my eyes! Check-in was calm. Easy. Not a crazy waiting room. Wow. I haven't been to a check-in like that since we left AZ. The vet tech Erin was so good with Sky and with me. She answered a million questions and did not rush me as I asked them. And I told her why we were trying to switch vets and she did not judge or comment. She understood how to be empathic to a pet mom at the end of her rope. Now we get to the vet. So my best vets over the past 40 years have been vets that put the pet's concerns upfront. And Dr Lettich did. She got down on the floor, made that anxious dog less anxious, and did the exam while he wasn't noticing. She was patient, understanding, kind, thorough in her explanations, made sure I was comfortable with the plan every step of the way - she chose to involve me in the decision-making and was never condescending. And she understood that I was done with essential oils and CBD and all those remedies that just didn't help my little guy. And finally - they ended up giving him his Cytopoint 3 days early to save more stressful trips which not only was thoughtful but I will tell you it was about 20% less than the cost of the same shot at his previous vet. Happy HuMom and happy furkid!!

Frequently Asked Questions About VCA Met Vet West Animal Hospital

What types of animals does VCA Met Vet West Animal Hospital provide care for?

VCA Met Vet West Animal Hospital provides care for a wide range of animals including Avians, Cats, Dogs, Exotics, Pocket Pets, Pot-bellied Pigs, Rabbits, and Reptiles.

What are the operating hours of VCA Met Vet West Animal Hospital?

The hospital is open Monday through Friday from 8:00 AM to 8:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.