Well this place is awesome my boy reddy is so awesome I had this issue with the phone and nobody helped but not only he solved the problem he explained me in detail of what's going wrong and offered me an upgrade...he's so good at what he's doing and he had a guy who's billing but he handled like a pro. God bless him
MM
Munavvar Mardiqulov
Oct 8, 2025
5.0
Thanks reddy nice to meet you had best conversation with you and happy with the combo. I loved the argom tech watch 5stars
AC
A CZ
Sep 21, 2025
5.0
If i could give infinity stars I would. This day started out by going to the north Huntington/irwin cricket to add a line to my plan. It started in north hills/ross but theyre closed sundays even though online says theyre open. So we go to north Huntington and the worker there activated the phone wrong. She put it as a reserve number with future activation and said it will take 2-4 hours as its a "delayed activation".
I didn't believe that, so i dropped my buddy off at home to prepare for a medical procedure tomorrow, and i proceeded to the north side location. No one was there, i got there an hour before closing. The guy was very helpful even though it took over 2 hours to fix this issue. Now as he's helping me, a Spanish fella walked in who spoke no English. So as he's helping me, hes trying to help this guy with a language barrier. Hes getting translation people on the phone and everything. He refused to not fix my issue.
So now it's about 5:20, after closing time, and in walks a drunk guy. DEMANDING his money back from paying his bill earlier in the week because clearly he needed more money for booze. He is giving the worker a hell of a time, and im now starting to get upset for him. And the amount of time and effort that went into fixing my issue, I'm prepared to fight this guy for him. The guy pulls out his camera and starts accusing everyone of being racist for not giving him his money back instantly, even though he walked in after closing time, tried to skip 2 people, demanding his money back. I made sure to remind him that he walked in stumbling drunk, disrupting everything, and trying to cut people in line. The worker handled this much better than I did.
The worker at this location, who was working close on sunday the 21st of September. Needs a raise. Even 6 figures isnt enough compensation to deal with what he has to deal with daily. This location is absolutely horrible, but the service is amazing. I wouldn't go here anytime this guy is working. And thank goodness they have cameras with what he has to deal with. Give this man a raise, a promotion, and put him at a better location.
RJ
Robert Johnson
Sep 20, 2025
5.0
The Indian guy who works there..oh boy! He's brilliant guy so well mannered he knows how to treat people and he helped me learn my new phone too. Loved the conversation we had...thanks my man.
CB
Candice Bransom
Sep 5, 2025
5.0
Bilal was the best Custer excellent customer service
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Pittsburgh offer?
They offer customizable cell phone plans with unlimited talk, text, and data with no annual contract to fit your lifestyle.
What are the store hours for Cricket Wireless Authorized Retailer at 621 E Ohio St?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Cricket Wireless Authorized Retailer located in Pittsburgh?
It is located at 621 E Ohio St, Pittsburgh, PA 15212, USA.
Does Cricket Wireless Authorized Retailer have an online presence or social media channels?
Yes, they are active on Facebook, TikTok (@cricketwireless), Instagram (cricketwireless), and YouTube (CricketNation).
Is there a contract required when signing up for a plan at Cricket Wireless Authorized Retailer?
No, they offer plans with no annual contract, providing flexibility for customers.
What should a customer nearby Money Mart expect when visiting Cricket Wireless Authorized Retailer?
Since Money Mart is close by, customers can conveniently handle financial transactions there and then visit Cricket for their cellular needs.
Are there any financial service providers close to Cricket Wireless Authorized Retailer that customers might find useful?
Yes, nearby financial services include Money Mart banks and Western Union for money transfer services, offering convenient options to manage finances around your visit.
What nearby retail options can customers combine with their visit to Cricket Wireless Authorized Retailer?
Customers can visit nearby retail stores such as Rent-A-Center and Rite Aid pharmacy for additional shopping needs.
What types of telecommunications stores are near Cricket Wireless Authorized Retailer that might offer alternative services?
Nearby are other Cricket Wireless stores and Metro by T-Mobile locations which offer mobile phone and internet services.
How does the proximity of beauty and grooming businesses benefit customers visiting Cricket Wireless Authorized Retailer?
Customers can conveniently visit beauty salons and barbershops such as Your Brother's Keepers Barbershop, Loves Luxe Nail Bar, and Happy Nails for grooming services before or after their visit.